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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,419 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,419 reviews

June 01, 2024

Ciocca always delivers top notch service. They ask questions, listen to your concerns, and then provide excellent service. In the end, they explain all the steps taken so you get a comfort l More

by gr8tmarketer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees are awesome! Shout outs to George and Don!
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Jun 03, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your positive experience with our Service Department! We strive to meet our customers' needs and are delighted to have been able to assist you.

June 01, 2024

Took much longer than last time and they did not free carwash than last time. More

by JONATHAN.GRIZANIUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with some front desk lady with an energy drink that barely explained what was going on and had zero personal skills
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May 31, 2024

My service person was very helpful, listening to my concerns about the electrical system of my car. He tried many different ways to explore the problem. He offered a few suggestions, including giving m More

by deborah.ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
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Jun 03, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

May 31, 2024

Your service department is A+. They went above and beyond, making our experience one of the best. We will definitely tell our friends and family. More

by ROBKRIS1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna in service
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Jun 03, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 31, 2024

Going to Ciocca is always pleasant. They get me in and out, service completed in no time. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Rachel! If there is anything else we can do to help just let us know! Have a great day!

May 31, 2024

The members of Ciocca Subaru of Pleasantville were helpful, professional, and wonderful to work with. More

by WOODSIE1127
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Woodsie! We're always here to help if anything else comes up!

May 30, 2024

Very satisfied with the service provided. Mechanic was thorough with the communication regarding the work provided. Pleasant experience overall. More

by MREISINGER2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, MReisinger! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 30, 2024

Since I bought my car there 3 years ago I have been treated like family. George is my goto guy. The facility is always spotless. More

by MNMS71754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 30, 2024

George was an excellent service manager. He explained everything and called me when my car was ready. More

by nancywiesenfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 03, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Nancy, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 30, 2024

The best dealer I been to in a lot of years word in a lot More

by MICHAELGAROFALO1050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gil
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Ciocca Subaru of Pleasantville responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

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