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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,421 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,421 reviews

June 06, 2024

Ciocca Subaru is a terrific dealership. Had my first service yesterday. George greeted me at service and was very informative and professional. Loved that my car got a bath. My salesman Rob More

by DEBBAT34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Debbat for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 05, 2024

Everyone is alway so pleasant, welcoming and professional. They always make me aware of how long my service will take and the estimated cost and they keep me apprised of the progress More

by DBSNYDER320
Recommend Dealer
Yes
Employees Worked With
George-
Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

Dbsnyder, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 04, 2024

Brianna and her counterpart were great help. We were out of state and had an issue with our battery in our Subaru. She helped us get it fixed with the recall warranty that had just come out. We More

by Bucknellgal
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna
Jun 04, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 04, 2024

George is a great service provider. I got there early and was out quickly! Thank you! More

by JLFOX17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George (service)
Jun 04, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Jlfox! Please let us know if we can do anything else to help!

June 03, 2024

Have been coming to this dealer for about 3 years now for all my service needs. Everyone I’ve interacted with has been a pleasure to work with. Always giving me the information I need and great pointers on More

by Dgallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Jun 03, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Dgallen, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 03, 2024

I was hoping tire rotation would be free with first two oil changed . Oth than that everyone was pleasant and efficient More

by MMOUNT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Mmount! If there is anything else we can do to help just let us know! Have a great day!

June 03, 2024

Excellent service No wait time Prompt service department Service manager,Brianna,was very attentive to customers requests More

by Potokg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 04, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 01, 2024

very happy with my time buying my car at ciocca subaru and would go there again More

by jbalawich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

June 01, 2024

They went above and beyond to take care of us. Great service and staff. Thank you More

by Ron Bramble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Jun 03, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Ron! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 01, 2024

Fast and through service. Service staff was very helpful. Whould highly reccomend. Loved service vidio. Will use again. More

by TOC1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Jun 03, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

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