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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,421 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,421 reviews

June 09, 2024

Miguel was very helpful and knowledgeable. He did not pressure us into trying to be a car. He was thoughtful of what I was wanted and was looking for. More

by HMFIGUEROA18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

June 09, 2024

Ciocca Subaru listened and found a great car that met my specifications within my budget. The process was smooth and efficient, and Ciocca addresses any concerns I may have with my vehicle thoroughly More

by rashadtaquan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

June 09, 2024

Everyone is pleasant to work with. They sent a video to me of the car inspection which I liked. The one thing I was not happy about was I received a discount coupon right after my serv More

by MARGARETBRANCA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just service department
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Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, Margaret! We really appreciate it, however we do apologize about the coupon arriving after your service. Don’t hesitate to contact us if there is anything else we can do for you!

June 08, 2024

The best customer service that you will not get anywhere. My car is in safe hands. More

by BUHLFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

June 08, 2024

Don’t know - Who is Ryan? Hunter very attentive. Fairly smooth transaction for a new car. More

by Susan Boyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

We really appreciate the recommendation, Susan! Thank you!

June 07, 2024

Very helpful, kept me informed of the work progress on my car. When I walked in, the associate greeted me by name. More

by JESSICAMLPERNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Jessica! We're always here to help if anything else comes up!

June 07, 2024

Super helpful and great service! ! Thank you for taking good care of us this week More

by hark0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Everyone
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Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 07, 2024

So far this dealership has been a pleasure to go to and would recommend it to friends. More

by BARNACOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams was great.
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Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us! If there is anything else we can do to help just let us know! Have a great day!

June 07, 2024

I was in a loaner car 5 minutes after I got there. Perfect did some errands and they called and said it was ready More

by SAPPKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember name
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Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

Sappken, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 06, 2024

The service was done on time and the atmosphere was courteous. We needed some explanation on different features of the car. We were referred to the sales department and a salesman was more than happy More

by JODIMADAGT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Jodi! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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