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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,421 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,421 reviews

June 12, 2024

I always have great service. The gentleman that helped me is an always pleasant, helpful and courteous. More

by FRESHWATER_GIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 13, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

June 11, 2024

They were very nice and explained everything in great detail. They’ve quote was accurate. More

by PUDDIN722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Miller
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Jun 13, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Puddin! We're always here to help if anything else comes up!

June 11, 2024

Great service Friendly , accommodating staff. Well organized and helpful. Explanations of safety features easily understood. More

by ALANHARLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
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Jun 13, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Alan! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 11, 2024

I appreciate getting a loaner and loved getting my car back nice and clean! Thanks More

by NOELRH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 13, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Noelrh! If there is anything else we can do to help just let us know! Have a great day!

June 11, 2024

This dealership is great. They video the car being worked on and tell you if anything is wrong. More

by MDEFEO1022
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jun 13, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 10, 2024

Quick and pleasant experience, discovered bent wheel that needs replacing. Only complaint is cost of oil change and rotation is a bit high. More

by GIOCALABRO67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
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Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 10, 2024

I hate to drive to Pleasantville but when I get there, the Steph is amazing. They’re very kind and professional and it’s a lot less time than they tell you. More

by KARENLANGE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Karen! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 10, 2024

Appointment was on time. The service writer explained what was going to be done. Kept me informed all the way. More

by frankgig47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seice writer
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Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

We really appreciate the recommendation, Frank! Thank you!

June 09, 2024

Have almost always had a good experience with the service department, especially thanks to George. More

by MSCHIAVO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one left in sales from when I bought car
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Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Mschiavo! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 09, 2024

First let me start with how nice the people are at here. I just made a phone call about an issue with WRX and set an appointment for a few days later. I explained how i needed a vehicle to go to work and su More

by cypher0wnz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forget the service writers name. she was very nice.
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Jun 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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