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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,421 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,421 reviews

June 14, 2024

Nice people trying to help you. I would definitely use them again.We got a great car More

by NADINE.BERNARD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Coombs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

June 14, 2024

Excellent service and great people they did a great job finding me the vehicle that we like and handled everything very professionally More

by JOERUGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy, Ryan McCusker
Jun 17, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

June 13, 2024

Nick went above and beyond during my visit! ! He even stayed an extra two hours waiting for my grandaughter to finalize the sale! Can't thank him enough for all he did! More

by MIAFEULNER609
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

June 13, 2024

Great experience. Friendly, thorough, communication was great. Fantastic experience. They did the job right rather than getting it done as quickly as possible. More

by tomsharpe68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna in service. Fantastic.
Jun 14, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 13, 2024

Sending a survey out before car is picked up is just stupidity and annoying. STOP More

by calvert.schlick
Recommend Dealer
No
Employees Worked With
Me
June 13, 2024

Excellent Customer Service. Attentive, communicative. Great communication and follow up. Will definitely return to this Subaru location for service. More

by Mhm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna
Jun 13, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 13, 2024

My husband and I felt everyone was very friendly and professional. I would definitely recommend your dealership to friends More

by DMGIAM2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker
Jun 14, 2024 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

June 12, 2024

Great experience. Scheduling, greeting, efficiency, expert work, thorough and expedient,friendly, car washed and considerate to accomodate. Thank you for the excellent More

by ZENLIFE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams IV
Jun 13, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks Zenlife, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 12, 2024

I'm happy with the service I received from Doug. I informed him of my needs in an auto and he was able to recommend a few for me to look at. More

by KIRSTENLYNOLSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Ciocca Subaru of Pleasantville responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

June 12, 2024

Last time we brought it in for oil change, the machine that washes cars bent the front license plate up a little bit. They said bring it in again and they would straighten up the plate and put a frame aro More

by ROYMAGGIE351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 13, 2024 -

Ciocca Subaru of Pleasantville responded

We apologize for your recent experience with us, Roy. Please reach out to our team at (866) 771-8269 so we can make this right for you!

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