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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,257 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,257 reviews

November 28, 2024

Elvis and every body else in the subaru Cicca were very helpful in every thing up to complete the hall transection buying my new out back car, thanks to every one involve in my short and pleasure time ther More

by leonidascarpio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're thrilled to hear that Elvis and the team at Ciocca Subaru of Pleasantville were able to assist you throughout the process of purchasing your new Outback. It's great to know that your time with us was both short and enjoyable. We truly appreciate your kind words and look forward to serving you again in the future! Enjoy your new car!

November 27, 2024

Always good customer service, fast and reliable work with each visit. Thankful for everyone’s help. More

by DSUMMERS1296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, DSummers! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 27, 2024

Service department is very good. Cole Bloomer is a pleasant and helpful in making my decision. Nick Depasquale show me what to do to buy the car. Thank you all. More

by ALEW4209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're so glad to hear that Cole and Nick provided you with excellent service and made your car-buying process smooth and easy. It's great to know that our team helped you feel confident in your decision.

November 27, 2024

It was a pleasurable experience buying the car. All the employees were friendly helpful and knowledgeable More

by KAYAKERKATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful feedback! We're thrilled to hear that your car-buying experience was pleasurable and that our team provided friendly, helpful, and knowledgeable service. We strive to make every customer feel valued, and it's great to know we succeeded in doing so!

November 26, 2024

Cole is easy to communicate with, and I appreciate him being straight forward with me and providing me the necessary information in order to help make my decision regarding a vehicle. Raymond had everythi More

by GMBRINING101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Oswald, Tyler
Nov 27, 2024 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

November 26, 2024

Hunter was fantastic throughout the whole process. Nick was able to make the payment what I needed it to be, and I am so happy to have worked with them both! More

by KRISTINRYAN11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

November 23, 2024

Since they have insufficient loaner cars I had to go to a different Subaru dealer for repair More

by ISISMAGICK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Abrams
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

George was very hospitable, very conscientious, and a pleasure to work with. Great service rep. More

by KATHYGULICK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Kathy! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 22, 2024

It was a streamlined process with excellent service. I'm very pleased with not only the service to the car but buying the car was easy and stress free. More

by DORRIANNELH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

November 22, 2024

Well maintained; everyone friendly, efficient, polite. Comfortable atmosphere; plenty of seating. Snacks and beverages provided More

by PAULU439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

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