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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,374 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,374 reviews

January 27, 2025

Excelente atención que recibí, recomendado gracias por el servicio el lavando del carro bueno pero se podía hacer un poco más More

by Dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Ciocca Subaru of Pleasantville responded

¡Gracias por tu comentario, Dalton! Nos alegra mucho saber que recibiste una excelente atención. Tomamos en cuenta tu sugerencia sobre el lavado del carro y trabajaremos para mejorarlo. Apreciamos mucho tu feedback y esperamos verte nuevamente pronto. ¡Gracias por confiar en nosotros!

January 27, 2025

They are always very kind and polite when I come in for service. My wait is always what they estimate it to be. More

by DCKLEINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We're so happy to hear that you always have a positive experience with us. We aim to keep things running smoothly and appreciate your trust in our team. Looking forward to seeing you again soon!

January 24, 2025

Always pleasant and quick. Service dept is A-1. I have been going there for better than 10 years and always a good experience More

by dr3207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your loyalty and kind words! We’re thrilled to hear that you’ve had a great experience with us over the years. Our team strives to provide the best service every time, and it’s awesome to know we’ve consistently met your expectations. Looking forward to many more years of service!

January 22, 2025

I always have an exceptional experience at Ciocca Subaru of Pleasantville! George and the staff are incredibly friendly and knowledgeable, making each service appointment seamless and stress-free. The atten More

by carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Carolyn! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 22, 2025

Amazing place for work and an amazing crew. Trusted people that do quality work with care. Will always do work with them. Thank you More

by Mario Awad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the fantastic review, Mario! We’re so glad to hear that you’ve had a great experience with our team. It means a lot to us that you trust us for your work, and we’re excited to continue working with you in the future. Thanks again!

January 20, 2025

Little slow, but great quality service. Chris is great. The filled gas tank after service is amazing. More

by JThurlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your feedback! We're glad to hear that you were happy with the quality of service. We’ll certainly work on improving our speed, and we’re thrilled that you appreciated the filled gas tank. We’ll be sure to pass along your kind words to Chris!

January 20, 2025

Great service. Even took time to show us how to set clock. Always a comfortable experience More

by pgl1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, pgl! Please let us know if we can do anything else to help!

January 20, 2025

Great dealership. Always willing to help a customer with a problem. Service department well trained. More

by BRAVES1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review! We're so happy to hear that you've had positive experiences with both our dealership and service department. It's always our goal to provide excellent service and support, and we're glad to know we've been able to assist you. We look forward to helping you again in the future!

January 20, 2025

This is not the first thing me at this dealership’s Service Department. They are always very professional and very knowledgeable. I usually wait and they are excellent in getting the job done in a reas More

by CHUDEC429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your continued trust and kind words! We're thrilled to hear that our Service Department consistently provides you with professional and knowledgeable service. We always aim to complete every job in a timely manner, and it's great to know you appreciate that. We look forward to serving you again in the future!

January 20, 2025

Good services I appreciate it yours thank you for that and you are the best dealership More

by RICARDOMADELON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much, Ricardo! We truly appreciate your kind words and are thrilled to hear you had a great experience. We’re honored to be considered the best dealership, and we look forward to serving you again!

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