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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,423 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,423 reviews

June 20, 2024

The employees are courteous, ready to answer any of your questions, they follow up any of your requests More

by TUCCIKATHERINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

June 20, 2024

Robert showed genuine interest in my concerns Nick was to the point,yet very considerit. More

by IKE82159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, Ike! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

June 18, 2024

Excellent! Has the Express Service. in and out quickly. Friendly and helpful staff. Great Subaru dealer service! More

by theiqman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 19, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 18, 2024

Friendly staff . The purchasing process was quick and easy. Very reasonable prices. Everything went smoothly and very happy with our purchase. More

by MTVIRGILIO
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker
Jun 19, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, Mtvirgilio! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 18, 2024

Pleasant informative & finishes service in a timely manner. Happy with George. Takes time to go over wirksheet. More

by maryanndill35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geotge
Jun 19, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

June 17, 2024

Friendly dealership with very proficient and knowledgeable staff. The process of purchasing a vehicle was thorough yet quick. I would recommend this dealership to anyone. My salesman, Doug Flitc More

by WSCOSTELLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Ciocca Subaru of Pleasantville responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

June 16, 2024

Friendly and helpful service. Brianna was attentive and accommodating. This dealership is very good a More

by HIGGINS.5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 17, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 16, 2024

Working with them is positive one and fast and impressed by their commitment to going the extra mile. Love the videos during the maintenance of my truck to let the customer know exactly what goes on in the More

by JUSTCOREY2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 15, 2024

Brianna in service was great. The entire service team is 1st class. They always make you feel like you are important. More

by LINDROSS881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Lindross! We're always here to help if anything else comes up!

June 15, 2024

I just bought the same car (with more features) that Ciocca didn't want to reduce the price on for 2K less at Subaru of Cherry Hill! Not only did they lose that sale, but when I buy my new Ascent, guess More

by ChefDennis
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Cole Bloomer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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