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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,423 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,423 reviews

July 01, 2024

Patient and courteous very helpful and explaining the conditions of my vehicle and I was pleased More

by pjwms1265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
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Jul 12, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, pjwms! Please let us know if we can do anything else to help!

July 01, 2024

You came through with our repair while we were traveling for vacation We Thank You More

by Prezioso2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Jul 12, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 28, 2024

The dealership addressed my problem. Tried to diagnose & fix issue quickly. Unfortunately an expensive radio replacement was needed. More

by ARCHITECTSDAUGHTER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 27, 2024

Brianna was excellent as she was responsive and helpful. I really appreciated the loaner car as well. More

by acs2346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George is always great! , Brianna White
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Jun 28, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks acs, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 24, 2024

We were very pleased with the service department. Our service was quick and efficient. Thank you More

by Mrsklap95
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Jun 27, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 24, 2024

I love Ciocca. They are all so friendly and helpful. It’s always a pleasure to go there. More

by Gcminner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Jun 27, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 24, 2024

Very nice but way to expensive to do full service, had to go different shop to get things done for half the price More

by CLARKTANA609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the feedback regarding our service department. We apologize if you feel our pricing is too high, we will review your comments with our management team to remain as competitively priced as we can.

June 23, 2024

The best dealership in New Jersey, I recommend to everyone to go and buy a car More

by DLUIGI909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 23, 2024

My service appointment was seamless from start to finish. George, service representative epitomizes everything that good service entails. More

by AIBACACHE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George from service ( 5 star)
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Jun 24, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 22, 2024

It’s always a pleasure getting my car serviced at Subaru. Everyone is professional, kind, knowledgeable and helpful. Many thanks! More

by janiceberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela
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Jun 24, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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