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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,423 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,423 reviews

July 22, 2024

I bought car in April and I have had to take. it back three times for different repair reasons More

by TESAOSF7W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana White at service desk l give 5 stars
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July 21, 2024

We had a wonderful experience purchasing our new 2024 Subaru Ascent. All of the employees were great!! We will definitely refer all of our friends. More

by GHand2644
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker
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Jul 23, 2024 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

July 19, 2024

Excellent communication - prompt service - honest team. I drive over an to come to this dealership versus my local one that is only 15 min away More

by SAMIABATERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
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Jul 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Samiabatern! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 19, 2024

Everyone is always super nice and service is done quickly. Will be a returning customer! More

by Cheriwdavel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
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Jul 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

July 19, 2024

They took in my car and analyzed the problem and had it back to me the next day. Prompt service with no hassles. More

by Jpricola58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna our service consultant, Brianna White
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Jul 23, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it! Thank you for the great review, Jpricola! We're always here to help if anything else comes up!

July 19, 2024

Very professional wonderful buying experience as a salesman for thirty years I appreciate the honesty and sincerity of your employees More

by JRITTBERG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker
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Jul 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing, Jrittberg! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

July 19, 2024

Ciocca Subaru saved us. We drove from SC to the jersey shore for vacation and had a major issue. They were fast responsive and empathetic to our situation. More

by v.pistone001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jul 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks v.pistone, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

July 19, 2024

Prompt and courteous service. They also provided additional service under a warranty.I was not aware of. More

by VMCGONIGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

July 19, 2024

Was a pleasure doing business with you , quick and painless . Great staff and very helpful . More

by GMAULTZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McCusker
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Jul 23, 2024 -

Ciocca Subaru of Pleasantville responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

July 16, 2024

Nice polite staff, made the whole car buying process simple. Good selection of vehicles, my family bought vehiclea with them before. More

by CHRISMECCA66
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

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