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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,257 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,257 reviews

December 03, 2024

Rob was wonderful. He made a very stressful process as easy as it can be. He found the exact car I wanted, and he got me the numbers I wanted. I will definitely be usin More

by SLBROWN85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forget his name but the guy who showed me the bells and whistles was also wonderful.
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Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your wonderful review! We're thrilled to hear that Rob was able to make your car-buying experience stress-free and help you find the perfect Subaru. We truly appreciate your kind words and are so glad to know that everyone at the dealership was helpful. We look forward to assisting you, your friends, and family in the future!

December 03, 2024

Great service and personal was very professional, Miguel was of great help and, friendly I was pleased with his work More

by MORILLOJG24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

December 02, 2024

I absolutely love my new Subaru. The team did not pressure me into a purchase and did everything they could to make sure we had a pleasant experience More

by OLIVA.N.CAban
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis arache
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Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're so happy to hear that you love your new Subaru and that our team made your experience enjoyable without any pressure. We always aim to provide a stress-free and pleasant experience for our customers, and it’s great to know we succeeded. Enjoy your new car, and we look forward to serving you again in the future!

December 01, 2024

Cole went over and above to put us into our new Forester. As a retired couple we had a specific budget to spend. Cole and the team worked the numbers and made the sale possible. We are so thrilled with our p More

by TORCHIE721
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're so happy to hear that Cole and the team were able to help you find the perfect Forester within your budget. It’s wonderful to know that your purchase was a smooth and fulfilling process. We truly appreciate your trust and are thrilled that you're happy with your new vehicle. Enjoy your Forester, and we look forward to serving you again in the future!

November 30, 2024

Joel was great. He was very personable, knowledgeable and professional. Nick explained the financing very throughly. The experience was very good. More

by DEANMIDNIGHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

November 30, 2024

Joel provides excellent service and is sensitive to your needs and requirements. Hr made us feel welcome and avoid high-pressure sales tactics. More

by SCOTTabcd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful feedback! We're so glad to hear that Joel provided you with excellent service and made you feel comfortable throughout the process. We pride ourselves on a no-pressure approach, and it's great to know that Joel made your experience enjoyable. We truly appreciate your kind words and look forward to assisting you again in the future!

November 30, 2024

Ciocca Subaru is exceptional! Customer service is outstanding and I would highly recommend them to anyone looking for a vehicle. More

by DSTASKO1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We're thrilled to hear that you had an exceptional experience with us. Providing outstanding customer service is our top priority, and we truly appreciate your recommendation. If you ever need anything in the future, we're here to help!

November 30, 2024

Have five Subarus in my family and my granddaughter is looking for one. George has always done an excellent job in helping with the different services needed and the mechanics do a great job More

by captrichnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your loyal support and for sharing your experience! We're so happy to hear that George and our mechanics have consistently provided excellent service for your family's Subarus. It's great to know that your granddaughter is looking for one too—hopefully, we can help her find the perfect Subaru! We truly appreciate your continued trust in us and look forward to serving you all for many years to come.

November 30, 2024

George as always, was very helpful and attentive to needs. I was in and out quickly. More

by JDORAN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 30, 2024

George was welcoming and quickly answered my text/questions. He was so nice and professional More

by Amr203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Amr! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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