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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,153 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,153 reviews

October 20, 2024

This is the 11th time you have contacted me since my last service, that is why you get 3 stars, last survey I gave you 4 stars, overbearing More

by tomkon72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Coombs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George-5 stars
October 20, 2024

Great service! Polite and helpful staff members. I will reccomend to family and friends to visit this location. More

by DANIELLE.MARIE.ASAIBENE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

October 20, 2024

Personnel Very professional, friendly, answered all questions, deslership very clean and confortable, appreciated tour of service department, will recommend Cioccca Subaru Dealership to friends and rel More

by CUBAMARU
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

October 20, 2024

It was great everyone we had was so helpful and pleasant and they made me feel very comfortable and relaxed so I rate them one hundred percent love my new car and thanks again More

by WATHEY74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

October 20, 2024

George the service advisor is great as always. When above and beyond with the service on my wife’s 22 BrZ. Service tech was just like always, provided exceptional service. More

by SKIZALP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George and cam in service. Also Brandon in parts.
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

October 19, 2024

best negotiator even has a friendly smile ? ? while getting me The Deal of the Century!!!!!!! More

by LINDA.MONZO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

October 19, 2024

Fast courteous service. Reasonable prices. My service writer George was very professional and explained everything More

by Cadzilla76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the recommendation, Cadzilla!

October 18, 2024

Professionalism at its fin finest! I was there for detail but service handled it for me so I wouldn’t have to drive around. More

by Cdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 18, 2024

Everyone is friendly and welcoming. Taking time to make sure you are comfortable. As well as keeping you informed. More

by DEEDOLBOW.DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

October 17, 2024

From the time I walked in, till I drove away with my new car, I was treated like a friend. Everyone I spoke to knew what they were talking about. I would recommend Ciocca Subaru to everyone. More

by GREGPANTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Subaru of Pleasantville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

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