Back

Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,257 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
Contact Dealership

401 W Black Horse Pike

Pleasantville, NJ

08232

Directions

By Type

Showing 1,257 reviews

December 07, 2024

The service was great! Chris was an excellent service adviser. My only complaint would be the links in the text updates don’t work. The phone hangs up on you it is v More

by Chigg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your feedback! We're thrilled to hear that Chris provided excellent service and that you had a positive experience overall. We apologize for the issues with the text updates and phone calls, and we’ll work to address them. We look forward to seeing you again soon!

December 07, 2024

Truly the best dealership I ever dealt with. Breath of fresh air. Thank you👆Much More

by BSOAPY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Bsoapy! If there is anything else we can do to help just let us know! Have a great day!

December 07, 2024

The staff is always professional and pleasant. When I have a problem or need help about something, It is resolved quickly. More

by BARBARA.ALSTON31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're so glad to hear that our team consistently provides professional and pleasant service, and that your concerns are addressed quickly. We truly appreciate your feedback and look forward to continuing to assist you!

December 06, 2024

car needed a part but was still under warranty. excellent service.was well treated.would go there for next service. More

by burjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Burjam! Please let us know if we can do anything else to help!

December 06, 2024

Polite and very helpful Was every quick and easy to get my car attendant to More

by MPMATRICARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ciocca Subaru of Pleasantville responded

We're so glad to hear it, thank you for the great review! We're always here to help if anything else comes up!

December 04, 2024

The dealership and Chris were wonderful. They changed my oil and washed my car. I couldn’t of been more pleased! More

by TMTURKOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your fantastic review! We're so glad to hear that you had a wonderful experience with both the dealership and Chris. We're happy to know you were pleased with your oil change and car wash. We look forward to serving you again in the future!

December 04, 2024

Very accommodating while I was traveling in the area and far from home. Professional from my initial call, reception at the dealership and all communication thereafter. All aspects of service and repair we More

by mjlogs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever answered my original call was friendly, helpful and knowledgeable.
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're so glad we could accommodate you while you were traveling and provide you with professional and courteous service. It's great to hear that you felt well taken care of, from your initial call to the service and repair process. We truly appreciate your kind words and are happy to have earned your trust. Safe travels, and we hope to assist you again if needed!

December 04, 2024

Our salesperson Cole did an awesome job in putting us in our new Forester. We thought we would have to purchase a 2024 leftover or a pre-owned vehicle with the budget we had in mind. After some negotiation More

by TORCHIE721
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

December 04, 2024

It was very refreshing to work with a group of very professional young men that knew their product. More

by New 2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

December 04, 2024

I always received great, prompt, & efficient service here. George always does a good job taking care of our Subarus. More

by G169749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in Parts
Dec 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We're thrilled to hear that you've always received great service and that George has been able to take such good care of your Subarus. We truly appreciate your loyalty and look forward to continuing to serve you with prompt and efficient service!

...
4
...