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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,374 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,374 reviews

February 02, 2025

Pleasant experience during oil change. Nice waiting room. Nice snacks and beverages. Car wash after oil change is great idea. More

by RWAYNE575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thanks RWayne, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

February 01, 2025

Easy in, easy out Easy in, easy out. Wish you opened at 7:30 am so that I don't have to be late to work. Otherwise very happy More

by hesser.susan
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
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Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Hi Susan, Thank you for the great feedback! We're so glad to hear that your experience was smooth and hassle-free. We totally understand your wish for an earlier opening time, and we'll take that into consideration as we continue to improve our service. We appreciate your kind words and look forward to serving you again soon!

February 01, 2025

CIOCCA SUBARU Pleasantville is an great place to buy an vehicle 10 out of 10. More

by MPELHAM08401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the 10/10 rating! We're thrilled to hear that you had a great experience with us at Ciocca Subaru Pleasantville. It means a lot to know you’re happy with your vehicle purchase! We look forward to assisting you again in the future.

February 01, 2025

Very pleasant and helpful. I had a nice offer from another dealer and they found a creative way to match it which helped in my Deion making. More

by SEANAMCMULLEN
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Osborne
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Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We’re so happy to hear that our team was able to find a solution that worked for you and helped with your decision-making. It's always our goal to make sure you feel supported and taken care of throughout the process. We appreciate your business and look forward to assisting you again in the future!

February 01, 2025

Great service ,and very friendly service managers. When I pull in to Ciocca Subaru, I know that all my auto issues if any, will be taken care off. More

by DRYREDWINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

February 01, 2025

Excellent service. I enjoyed my visit. I will definitely be back again for service next time I need it. More

by MJAX26
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

January 31, 2025

We had a great experience at this dealership. Doug our salesman was extremely knowledgeable. No hard sell just asked what we wanted and found the perfect car for us. He was very pleasant and r More

by BOBOOREO
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Jan 31, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your great experience with us! We’re so happy to hear that Doug made your car-buying process smooth and enjoyable. It’s wonderful to know he was able to find the perfect car for you while maintaining a respectful and no-pressure approach. We truly appreciate your recommendation, and we’ll be sure to pass along your kind words to Doug. If you ever need anything else, we’re here to help!

January 31, 2025

Fast, efficient and everything is great so far! We will definitely be back! Thank you! More

by ACCHARTER
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
Report | Print
Jan 31, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your great review! We're so happy to hear that your experience was fast and efficient. We truly appreciate your kind words and look forward to welcoming you back in the future. If you need anything else, don't hesitate to reach out!

January 31, 2025

This was the second car that I bought from Ciaocca and both experiences were very good, More

by Mmj
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your continued trust in Ciocca! We’re so glad to hear that both of your car-buying experiences with us have been great. We truly appreciate your loyalty and look forward to assisting you again in the future. Enjoy your new ride!

January 31, 2025

People are very polite. I was taken immediately. Always happy with the service I receive More

by P8ntermom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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