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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,153 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,153 reviews

October 25, 2024

Clean facilities , friendly staff, quick service, not a lot of hassle, great customer service and support More

by MRMONK25
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, MrMonk! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 25, 2024

We had an excellent experience with Ciocca. From the test drive to the service department, everyone was very professional and did everything possible to make our experience one of the best! More

by sms129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
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Oct 28, 2024 -

Ciocca Subaru of Pleasantville responded

We're delighted to hear that your experience with Ciocca Subaru Pleasantville was exceptional from start to finish! We look forward to serving you again! Have a great ride!

October 25, 2024

Outstanding service. Absolutely no pressure to buy a car or extended warranty. Friendly and professional. 5 stars. More

by U001HAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Ciocca Subaru of Pleasantville responded

We're delighted to hear you had an outstanding experience with our team at Ciocca Subaru Pleasantville! Thank you for the 5-star review and kind words about our friendly, professional service. We hope to see you again in the future!

October 25, 2024

Fast and pleasant. Service department and Chris helped me with missing security wheel log nut. More

by TOMGORALCZUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris from service department , Brianna White
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Oct 28, 2024 -

Ciocca Subaru of Pleasantville responded

We're happy to hear Chris and our service department were able to assist you quickly and pleasantly at Ciocca Subaru Pleasantville. We look forward to serving you again! Safe travels!

October 25, 2024

Great service And prompt Curtis us service. Very nice people. I give 10 stars great job More

by Judy66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna White
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Oct 28, 2024 -

Ciocca Subaru of Pleasantville responded

Hi Judy, we're happy to hear you had great service and a prompt experience at Ciocca Subaru Pleasantville. We look forward to serving you again! Safe travels!

October 23, 2024

Everything was fast, seamless and easy. The car was cleaned, as well. I couldn't ask for anything better or more. More

by vperlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service , Brianna White
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Oct 24, 2024 -

Ciocca Subaru of Pleasantville responded

We're delighted to hear that your experience at Ciocca Subaru Pleasantville was seamless! It's great to know you were pleased with the service and cleanliness of your car. Thanks for choosing us!

October 22, 2024

Good service and George was great. We got a loaner car while they replaced a water pump. Of course it costs a bit more than the same job in a private garage, but they did quality work More

by LITTLELOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams - 5 stars
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Oct 25, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 22, 2024

Was easy to book appointment online and clerk called back to confirm. When arriving for dropout, service provider was friendly and covered all our questions. We had great service. More

by hmoni8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
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Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 21, 2024

At the service desk, George is very efficient and provides good customer service. Calls are made to keep me updated on the status of my vehicle. I appreciate this method of quality service. More

by DEVSHANROC9554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Devshanroc! If there is anything else we can do to help just let us know! Have a great day!

October 21, 2024

Excellent service department and very accommodating. The job is also done right the first time More

by GOODFORYOU681311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Simms
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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