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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,390 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,390 reviews

February 16, 2025

Overcharged for service. Was a simple problem and a Quick Look would have solved issue More

by RMHFAMILYMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Ciocca Subaru of Pleasantville responded

We apologize for your experience with us. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (609) 646-1500 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

February 15, 2025

Salesperson Cole knew his job. We got a great deal. Service Dept. is tops! The car is a ‘23 Forester Touring. A fantastic vehicle! More

by remirosie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Manager
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Feb 17, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We’re so happy to hear that Cole was able to assist you and that you got a great deal. It’s also fantastic to know that you’re loving your 2023 Forester Touring and that our service department exceeded your expectations. We appreciate your feedback and look forward to continuing to provide top-notch service for you and your new vehicle!

February 11, 2025

Joel and Santino were both very kind and helpful. They answered all of our questions and made the process of leasing our first Subaru a smooth one. Thank you! More

by JDTEACHERS
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We’re so glad to hear that Joel and Santino were able to make your first Subaru leasing experience a smooth and positive one. It's great that they were able to answer all your questions and provide the support you needed. We truly appreciate your feedback and are excited for you to enjoy your new vehicle! If you need anything in the future, feel free to reach out.

February 10, 2025

Elvis did a great job, the vibe at the dealership was positive and inviting. No pressure and we were able to reach a deal. I love the Forrestor! More

by SCOTTY1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Tyler
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Feb 11, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the awesome review, Scotty! We’re so happy to hear that Elvis made your experience a positive one and that you felt comfortable and at ease throughout the process. It’s great to know that you’re loving your new Forester! We truly appreciate your feedback, and if you need anything in the future, don't hesitate to reach out. Enjoy your new ride!

February 10, 2025

This team didn't sell me a car. . they helped me buy a car! Awesome service More

by MRAMBO8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the amazing review! We’re so happy to hear that our team was able to help you through the car-buying process and make it a great experience. It’s all about providing service, not just a sale, and we’re thrilled you felt that way. If you ever need anything else, don’t hesitate to reach out. Enjoy your new car!

February 10, 2025

Nice time, Chris explained everything clearly and I felt like I understood everything that was going on. More

by PAT.FASANO
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Carapella
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Feb 11, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Pat! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

February 09, 2025

I was welcomed and checked in. The car was ready in less than an hour. They even washed it. More

by LJERUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review! We’re thrilled to hear that you had such a positive experience with our team. It’s awesome that your car was ready quickly, and we’re glad we could add that extra touch with a wash! If you need anything else in the future, feel free to reach out. We’re always here to help!

February 09, 2025

So this dealership has always been 100% professional caring kind respectful helpful and just all around number one in my book. I went in for a oil change and I was reminded that I had a warranty on my v More

by kindnesswins591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the kind words and for sharing your experience! We’re thrilled to hear that our team went above and beyond to help you save over $2,000 by reminding you about your warranty coverage. It’s always our goal to provide professional, caring service and to ensure our customers get the most out of their vehicles. We’re so glad we could assist you, and we truly appreciate your trust and loyalty. If you ever need anything else, we’re here to help—thank you again!

February 09, 2025

George is a very friendly and knowledgeable and cooperative service representative. I also acknowledge Kevin Boyle,Tyler & my salesman More

by Cdrjrmusn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We’re so glad to hear that George was able to provide you with friendly, knowledgeable, and cooperative service. It’s also great to know that Kevin, Tyler, and your salesman contributed to making your experience positive. We truly appreciate your feedback and will be sure to pass along your kind words to the team. If you need anything else, don’t hesitate to reach out!

February 07, 2025

George is always pleasant, patient and polite. We can always count on our questions and concerns to be addressed fully. More

by RPEAR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Ciocca Subaru of Pleasantville responded

RPear, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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