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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,153 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,153 reviews

November 01, 2024

Have had several service visits with this dealership and always found it professional, customer focused and efficient. The service wait area is pleasant and the service rep provides regular updates as serv More

by Carole T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, Kevin, Brianna White
Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

Carole, we're delighted to hear about your positive experiences with our service team at Ciocca Subaru Pleasantville. It's great that Kevin and the rest of the crew have earned your trust with their professionalism and efficiency. Thank you for sharing this feedback!

November 01, 2024

Your service department continues to excel in being the number 1 dealership in the area. More

by JRW31948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Service
Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

Wow, thank you so much for the kind review! We're honored to receive your support and look forward to your next visit with us here at Ciocca Subaru Pleasantville!

November 01, 2024

I went in with an infotainment software upgrade issue that I was supposed to be able to do myself but errors wouldnt let me. I was told numerous times at different dealers and corporate that I would have More

by Anna
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Carapella, Greg and Nick from collision.
Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

Anna, we're delighted to hear that Greg and Chris provided you with excellent service at Ciocca Subaru Pleasantville. It's great knowing they took care of your infotainment issue without any hassle. Thanks for giving us the opportunity to serve you - we look forward to doing so again in the future!

November 01, 2024

A professional and friendly environment in which to do business. All individuals I encountered were knowledgeable and wanted to make sure I was being taken care of. More

by JFVERBICH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray, the business manager
Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

We're delighted to hear you had a positive experience with our team at Ciocca Subaru Pleasantville. Thank you for recognizing their professionalism and friendliness!

November 01, 2024

Top notch, professional, courteous, thoughtful and kind. George does out of his way to help. No matter if it’s a long time customer (like me) or a new customer I referred. Thank you George. More

by bh2194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aura
Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful feedback! We're delighted to hear that George consistently provides top-notch service at Ciocca Subaru Pleasantville. We appreciate your loyalty and referrals, and we're here whenever you need us!

October 31, 2024

I have purchased only Subaru vehicles . .this dealership..even though it has changed ownership. Is as professional and as friendly as the original Kerbeck in my opinion …George .in service More

by TOBOLONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in Sevice
Oct 31, 2024 -

Ciocca Subaru of Pleasantville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 31, 2024

George was amazing and could not have been a better communicator with updates on how the repair was going. More

by Abby
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

Abby, we're delighted to hear that George provided excellent communication throughout your repair at Ciocca Subaru Pleasantville. Thank you for sharing this positive feedback!

October 31, 2024

They were organized, detailed, & cooperative in the whole process. I didn’t feel hassled, or pressured at all. More

by 3240ZULU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna White
Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the review! We're glad to hear that our team made your experience smooth and pressure-free. We appreciate your feedback and hope to see you again in the future! - Ciocca Subaru Pleasantville

October 31, 2024

Excellent Dealership. No pressure tactics. Great team across the board. Would definitely consider another Ciocca dealership More

by PKGATORS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

We're delighted to hear you had a positive experience with our team at Ciocca Subaru Pleasantville! We appreciate your kind words and look forward to welcoming you back in the future.

October 31, 2024

Nick & Rob were very knowledgeable and helpful. I’m very happy with my new car 🔑🚙💞 More

by NAT_AC2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We're so glad Nick & Rob had the opportunity to assist you with your new vehicle and we hope you won't hesitate to reach out if our Ciocca Subaru Pleasantville team can be of service again in the future. Take care!