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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,412 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,412 reviews

April 14, 2025

Everyone is super nice and helpful! It is always a pleasure to take my car there for service More

by SSNELL63
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
Apr 14, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind words! We’re so glad to hear that every visit is a pleasant one and that our team continues to provide helpful, friendly service. It means a lot to have your trust, and we look forward to seeing you (and your car) next time!

April 14, 2025

I was able to call and get an appointment for service in a day. When I arrived George as right there to take my information. George also kept me informed about the status of my vehicle. I’ve never had a neg More

by Thegeb69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind words! We're so glad to hear that scheduling service was quick and easy, and that George took great care of you throughout the process. It's wonderful to know you've consistently had positive experiences with us—that means a lot! We appreciate your continued trust and look forward to seeing you next time.

April 13, 2025

George and Chris are both very pleasant and helpful in answering all my questions and I have lot.. More

by MIDDLETONCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review! We’re so glad to hear that George and Chris were able to answer all your questions and make the experience a positive one. No question is ever too many—we’re always happy to help! We appreciate your kind words and look forward to assisting you again soon.

April 12, 2025

Courteous, friendly, nonpressure experience. Closeby with great selection.. alwsys willing to inform you about the different vehicles. And options. More

by FMSANTOS55
Recommend Dealer
Yes
Employees Worked With
Miguel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review! We're so glad you had a courteous, friendly, and no-pressure experience with us. It's important to us that every guest feels comfortable and well-informed, and we're happy to hear that came through. We appreciate your support and look forward to helping you again in the future!

April 12, 2025

Everyone was so kind and patient as my wife and I made our decision on the new Subaru. Tyler was wonderful to deal with and highly professional. A true asset to your dealership. More

by DUNDYC165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the kind words! We're thrilled to hear that you and your wife had a positive experience while choosing your new Subaru. Tyler will be especially happy to know his professionalism and support made a difference—he truly is a valued member of our team. Congratulations on your new vehicle, and we appreciate you choosing us!

April 11, 2025

Appreciate them making the effort to return the item we left in their loner via us mail. We do not live close to the dealership More

by DOCBLEVINS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We’re glad we could get your item safely back to you. Even if you’re not nearby, we always aim to provide helpful and attentive service. We appreciate you taking the time to share your experience and hope to see you again in the future—near or far!

April 10, 2025

Good service, Nice people, and good job e So very one very nice to customers and nice finished. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much, Sarah! We're happy to hear you had a positive experience with our team. We take pride in treating our customers with kindness and making sure every job is done right. Your kind words mean a lot to us—we hope to see you again soon!

April 10, 2025

Professional and courteous. Really care about taking care of Subaru owners Will remain a Subaru owner More

by pregenye02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We're passionate about taking care of our Subaru family, and it means the world to know you felt that during your visit. We're honored to have you as a loyal Subaru owner and look forward to supporting you for many miles to come!

April 10, 2025

The dealership is well maintained. The staff is friendly and professional. The service was completed in a timely manner. More

by NETTS2960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind words! We're glad to hear you had a great experience with our team and facility. Providing timely, professional service in a welcoming environment is always our goal. We appreciate your support and look forward to serving you again in the future!

April 10, 2025

Starting with Cole everyone that I came into contact with were personable, knowledgeable and intuitive often talking about the process of buying the car before I even asked. More

by CHRISKEN53
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Bloomer
Apr 10, 2025 -

Ciocca Subaru of Pleasantville responded

Hi Chris, Thank you so much for your kind words! We're thrilled to hear that your experience started off strong with Cole and continued with a team that was both personable and knowledgeable. It's great to know we could anticipate your questions and walk you through the car-buying process smoothly. We truly appreciate your feedback and hope you're loving your new vehicle!