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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,381 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,381 reviews

June 08, 2023

The service department was wonderful and very through. The service rep went out of his way to make sure that I was happy. More

by Johnclipner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review, John! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 31, 2023

Love ur dealership and your service department. . very professional and friendly.. my service call was so great .. I was out in an hour.. they are very on time with there appointments.. highly recom More

by Bdefabrizio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 28, 2023

Their service department is top notch! My service rep George could not have been more professional, courteous and accommodating. Immaculate and pleasant waiting area. Service performed in More

by Baysidesue
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Service Department
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Baysidesue! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 27, 2023

Ciocca Subaru of Pleasantville was one of the easiest dealerships I have ever dealt with. The minute I walked in-I was greeted with smiles from the salespeople. Doug was the first one who asked if I need More

by weddingtrolleys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to review our business and for your kind words regarding our sales department. We are happy to hear that we have met your expectations and look forward to serving you again soon!

May 27, 2023

Doug and the rest of the team at Ciocca Pleasantville were such a pleasure to work with! I love my new Subaru! He was very knowledgeable, answered every question and did everything in a timely manner. I More

by Pc65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review! We're pleased to hear that Doug and team provided you with excellent customer service throughout the process of purchasing your new car. We appreciate your business!

May 27, 2023

The best dealership I’ve ever worked with. Incredibly friendly, very transparent and efficient with time More

by Pc65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, Pc65! Please let us know if we can do anything else to help!

May 25, 2023

Ciocca Subaru is a very professional organization that works to provide great customer care. They are direct, and provide the facts without hesitation. George is my service tech and a great asset and guid More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick DePasquale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bloomer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Phil! If there is anything else we can do to help just let us know! Have a great day!

May 25, 2023

Great place got me a awesome deal I couldn't refuse thanks so much to everyone there More

by Sdfaz098
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Adams
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Sdfaz098, thanks for the recommendation. Our team at Ciocca Subaru of Pleasantville values your feedback and looks forward to seeing you again soon!

May 22, 2023

Our experience with Ciocca Subaru of Pleasantville was Outstanding! We scheduled our appointment, they were on time, Doug in Sales was welcoming and helpful, he met our expectations. He made sure we got More

by Terri V.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Flitcroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Pizzi, Ashley Cesaretti, Tyler Haines
Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

Terri, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

May 17, 2023

They explained all work, provided a loner vehicle and even texted me a video of the work being done. Excellent service and courtesies all arond. Even washed the car free of charge. More

by snehmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
May 17, 2023 -

snehmad responded

thanks for your courtesies.

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