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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,381 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,381 reviews

June 18, 2023

Excellent service right on time. If I decide to wait, they get me in an out quickly and I never have any problems with the service performed. More

by MWETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haines
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

MWETTY, thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 18, 2023

Made the experience easy and seamless. Picked my vehicle, came in as advised and they waited for me to return to pick it up! More

by LISAGKAMINSKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Pizzi, Matthew Adams, Tom Bekete
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Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Lisa, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

June 17, 2023

The service was great Josh was so kind and thoughtful he brought the car right away to me . More

by JOANBARASCH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Cesaretti, Matthew Adams
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

JOANBARASCH6, thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 17, 2023

I had a really great experience purchasing my car here as well as in the service department with my recent oil change. More

by SarahMoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Junk, 5 stars!
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Sarah, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

June 17, 2023

Very personable and professional staff. All work completed well and in a reasonable amount of time. More

by slidurs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Junk
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Slidurs! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 17, 2023

Great service dept that cares and listens to your needs. Would go back there any day More

by RANDY.PRICSKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Insure of name. One star
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Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

Randy, thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 17, 2023

Outstanding service. They were able to get me in on short notice before the weekend and solved my issue More

by DPHACHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George from service
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for leaving a review about your positive experience at Ciocca Subaru of Pleasantville. We are glad we were able to fix the issue, and we appreciate your business!

June 17, 2023

Dealership is accommodating but the service department is stellar. Special shout out to Josh J. And the waiting area is clean and bright. More

by rtjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh J. In service, Tyler Haines
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Rtjr, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 16, 2023

dealership is clean, staff is friendly and accommodating. very easy to bring the vehicle in and go about my day! More

by SARA.BARNES1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh junk
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Pleasantville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, Sara!

June 15, 2023

Awesome experience- grateful for loaner car even though didn’t buy here. Video of service was pleasant and informative surprise. More

by robin5cm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- George Abrams-5 stars
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Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Robin5cm! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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