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Ciocca Subaru of Pleasantville

Pleasantville, NJ

4.9
1,381 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,381 reviews

June 22, 2023

Service was very convenient and accommodating. Everything was taken care of quickly and efficiently. Thank you. More

by SWALTEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, SWALTEN! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 22, 2023

I love this dealership, they are quick with the work and very friendly! The waiting room is very comfortable and has a lot of refreshments. More

by MATT.SWEIGART.609
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George abrams
Jun 23, 2023 -

Ciocca Subaru of Pleasantville responded

Hi Matt, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 21, 2023

Excellent service very efficient Explain how each process, which was very important to me. Excellent More

by DBOUDJOUK
Recommend Dealer
Yes
Employees Worked With
George
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

We are so glad to hear this, DBOUDJOUK! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 21, 2023

The service is excellent. The videos are a great addition. Everyone is courteous and accommodating. More

by ANDIWALKS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

We appreciate you taking the time to write us a review, ANDIWALKS! Please let us know if we can do anything else to help!

June 20, 2023

George gave outstanding service as he always does! He was friendly, courteous, efficient, and highly professional! He is a pleasure to work with. Josh is always terrific also. Thanks!! Dr John Philli More

by Zendoc13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George abrahms
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Dr. John, thank you so much for the excellent review of our dealership! We are so happy to hear that George and the team could provide a professional, yet friendly service. Please reach out if we can do anything more for you.

Jun 23, 2023 -

Zendoc13 responded

Thanks for the outstanding service!

June 20, 2023

Everyone I dealt with made buying a new car east! No pressure and very professional and informative. Great experience! More

by GOGOL873
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brendan Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick DePasquale, Patrick Pizzi, Tyler Haines
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, GOGOL873! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 20, 2023

Very accommodating, professional and friendly Excellent customer service. Thank you George Love my Subaru and Ciocca More

by ALLENLINDA775
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George. Service dept
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

ALLENLINDA775, thank you for leaving a review about your positive experience at Ciocca Subaru of Pleasantville. We are glad we were able to fix the issue, and we appreciate your business!

June 20, 2023

I always bring my car hear because the staff is very professional and I also used the collision in January More

by JUDYAMATTHEWS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department George
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, Judy! If there is anything else we can do to help just let us know! Have a great day!

June 20, 2023

The staff at the Ciocca dealership is tremendous. They are friendly, efficient, accommodating and always get the job done right the first time! More

by SZW15
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George in Service
Jun 21, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to acknowledge our excellent customer service. We appreciate your feedback and hope to continue providing great service in the future.

June 19, 2023

As always George is on the ball. Never worry about my service there. The waiting area is clean and always enjoy a great cup of coffee. The machine is amazing. The bathroom is always More

by Brown Sunflower
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 22, 2023 -

Ciocca Subaru of Pleasantville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Pleasantville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, Brown!

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