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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,412 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,412 reviews

January 31, 2025

Chris was very helpful. Answered all questions and took time to show me how to use a tab in my steering wheel. More

by JMILES1881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great feedback! We’re so happy to hear that Chris was able to assist you and take the time to answer all your questions. It’s always great to know when our team goes above and beyond to make sure you're comfortable with your vehicle. If you need anything else, don't hesitate to reach out!

January 27, 2025

Very courteous service and clear communication. I was very satisfied with the service. Thank you. More

by ADINA.LOBIONDO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the positive review! We’re so glad to hear that you were satisfied with the service and communication. We always strive to make sure our customers feel informed and well taken care of. We appreciate your feedback and look forward to serving you again!

January 27, 2025

Excelente atención que recibí, recomendado gracias por el servicio el lavando del carro bueno pero se podía hacer un poco más More

by Dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Ciocca Subaru of Pleasantville responded

¡Gracias por tu comentario, Dalton! Nos alegra mucho saber que recibiste una excelente atención. Tomamos en cuenta tu sugerencia sobre el lavado del carro y trabajaremos para mejorarlo. Apreciamos mucho tu feedback y esperamos verte nuevamente pronto. ¡Gracias por confiar en nosotros!

January 27, 2025

They are always very kind and polite when I come in for service. My wait is always what they estimate it to be. More

by DCKLEINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We're so happy to hear that you always have a positive experience with us. We aim to keep things running smoothly and appreciate your trust in our team. Looking forward to seeing you again soon!

January 27, 2025

Elvis was a knowledgeable, courteous sales representative. Would highly recommend Ciocca Subaru of Pleasantville. Entire staff very professional and friendly. More

by CYNTHIA10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elvis
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Jan 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for the kind words, Cynthia! We’re so happy to hear that Elvis took great care of you and that you had a positive experience with our team. We truly appreciate your recommendation and are glad to know that our staff made such a great impression. Hope to see you again soon!

January 27, 2025

No pressure on buying very understanding on what I wanted and would definitely recommend my family and friends to them More

by BOBROBMAC70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We’re so glad to hear that you had a pressure-free experience and that we were able to understand exactly what you were looking for. We truly appreciate your recommendation and look forward to helping your family and friends in the future!

January 27, 2025

My appointment was scheduled on and a Saturday and within 5 minutes my car was being worked on. I was out the door with 30-40 minutes. Service advisor was efficient and polite More

by funyuns623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We’re so glad to hear that your appointment went smoothly and quickly. It’s great to know our service advisor made the process efficient and polite for you. We appreciate your feedback and look forward to assisting you again in the future!

January 27, 2025

Service was thorough and promo. I appreciate the clarity with which George Abrams kept me informed More

by Maui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great feedback, Maui! We’re so glad to hear that you had a thorough and prompt experience. George will be thrilled to know you appreciated his clear communication. We always strive to keep our customers well-informed. Looking forward to serving you again!

January 27, 2025

It’s always a great service expected and received by you guys. I have never felt that comfortable and satisfied with a mechanic shop until I went to you guys More

by daniel Cardona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thanks so much for the kind words, Daniel! We’re thrilled to hear that you feel comfortable and satisfied with our service. We always strive to make sure our customers have the best experience possible. Looking forward to seeing you again soon!

January 24, 2025

Always pleasant and quick. Service dept is A-1. I have been going there for better than 10 years and always a good experience More

by dr3207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your loyalty and kind words! We’re thrilled to hear that you’ve had a great experience with us over the years. Our team strives to provide the best service every time, and it’s awesome to know we’ve consistently met your expectations. Looking forward to many more years of service!

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