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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,153 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,153 reviews

November 04, 2024

Very professional staff and fast service. Waiting area was comfortable even for my dog. Thanks More

by DIAMONDBEACH2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2024

Quick and friendly service…. detailed explanation of service needed…nice waiting area with extra amenities More

by Veggielvr57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Ciocca Subaru of Pleasantville responded

Hi Veggielv, we're delighted to hear you enjoyed the quick and friendly service at Ciocca Subaru Pleasantville! It's great that our team provided a detailed explanation and made your wait comfortable! Safe travels!

November 04, 2024

Received great service on arrival. Waiting area was clean and comfortable. Polite and thorough explanation of services received. More

by KELLYRIORDAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Ciocca Subaru of Pleasantville responded

Hi Kelly, thank you for sharing your experience with us at Ciocca Subaru Pleasantville! We're glad to hear that our team provided great service and made your visit comfortable. We appreciate the feedback and look forward to serving you again in the future! Safe travels!

November 04, 2024

I trust your service department but your price to rotate tires is ridiculous. My local dealer includes it in the oil change. $55 to patch a tire is double what most charge in Vineland. More

by HIPKVW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for your feedback on our service pricing at Ciocca Subaru Pleasantville. We appreciate your trust in our team and will certainly take your comments into consideration as we strive to improve. We look forward to serving you again! Safe travels!

November 03, 2024

They are polite, patient and knowledgable. Very good at time management. Will recommend to our friends. More

by ECRSTRATEGIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Ciocca Subaru Pleasantville provided a polite and knowledgeable experience. We appreciate your recommendation and look forward to assisting you again in the future!

November 03, 2024

Great dealership! Excellent, friendly staff and prompt, professional service, even when having to make last minute arrangements. More

by vperlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

Hi V Perlman! Thank you for the fantastic feedback! We're delighted to hear that our team at Ciocca Subaru Pleasantville provided excellent service and made your experience a positive one. We appreciate your support!

November 03, 2024

You made me feel comfortable and confident in the choice I made, I will refer people here. More

by HILANA-ANGELO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

Hilana, It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you for being a Ciocca Subaru Pleasantville customer!

November 03, 2024

Very pleased See you when my licence comes on. 😊👍. All were very nice. …. I wrote many. More

by JKEARSLEY2U
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler. Very. Nice
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Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

This is great to hear! Thanks for coming to Ciocca Subaru Pleasantville!

November 02, 2024

Everyone was very professional and made that i was satisfied and to make sure I was happy with the car. More

by CGAL5560
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience with us at Ciocca Subaru Pleasantville! We're delighted to hear that our team worked hard to ensure your satisfaction. Safe travels ahead!

November 01, 2024

Cole is extremely friendly and he’s service was above and beyond. We’re satisfied customers. Nick was very much knowledgeable explaining the prcing. More

by Mariloudase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Bloomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Huddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Ciocca Subaru of Pleasantville responded

It's fantastic to hear that Cole and Nick provided such exceptional service at Ciocca Subaru Pleasantville. We're delighted you had a satisfying experience with us! Thank you for your support, and enjoy your new vehicle!

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