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Ciocca Subaru of Pleasantville

Pleasantville, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,400 Reviews
When you shop for a new vehicle or explore service options around Pleasantville, you need a dealership you can trust to be upfront about how to service your needs. Here at Ciocca Subaru of Pleasantville, we strive to provide excellent customer service in every interaction. Not only are we looking to provide a world-class customer experience, we also value our employee happiness and community involvement. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across New Jersey and Pennsylvania to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you. We can't wait to find the perfect solution for you at our Subaru dealership!
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401 W Black Horse Pike

Pleasantville, NJ

08232

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Showing 1,400 reviews

April 10, 2025

Professional and courteous. Really care about taking care of Subaru owners Will remain a Subaru owner More

by pregenye02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We're passionate about taking care of our Subaru family, and it means the world to know you felt that during your visit. We're honored to have you as a loyal Subaru owner and look forward to supporting you for many miles to come!

April 10, 2025

Good service, Nice people, and good job e So very one very nice to customers and nice finished. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much, Sarah! We're happy to hear you had a positive experience with our team. We take pride in treating our customers with kindness and making sure every job is done right. Your kind words mean a lot to us—we hope to see you again soon!

April 10, 2025

The dealership is well maintained. The staff is friendly and professional. The service was completed in a timely manner. More

by NETTS2960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind words! We're glad to hear you had a great experience with our team and facility. Providing timely, professional service in a welcoming environment is always our goal. We appreciate your support and look forward to serving you again in the future!

April 09, 2025

Very good experience with the people there, very professional and helpful i recommend buying hire More

by GUIGUE33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santino Botto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great review! We're so glad you had a positive experience with our team. It means a lot to hear that you found us professional and helpful—and your recommendation truly means the world to us. We hope you’re enjoying your new vehicle and look forward to seeing you again!

April 09, 2025

The service department is efficient and friendly. I did not have any pressure to “upsell” unnecessary services. More

by ALISA.HOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the great feedback, Alisa! We're so glad to hear that you had a positive experience with our service department. We pride ourselves on providing efficient and friendly service without any pressure, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

April 08, 2025

I like how the dealership representatives are personable and not pushy. Everyone was helpful and polite. They have even followed up with me several times to assure my satisfaction. Thank you for a pleasant More

by PEACELOVEHAPPY22912
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in detail dept was helpful and appreciated
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Apr 08, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you so much for your thoughtful review! We’re thrilled to hear you had a positive experience and that our team made you feel comfortable and well taken care of. It’s our goal to provide helpful and courteous service every step of the way, and we’re glad that showed! We appreciate your trust in us and look forward to serving you again in the future.

April 08, 2025

It's a great dealership for both sales and service- glad I bought my Forester from them. More

by VANS1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're so glad to hear you're happy with both your Forester purchase and your experience with our sales and service teams. It means a lot to us to know you're enjoying your vehicle. We look forward to serving you again in the future!

April 08, 2025

A++ service experience! Will be back for more excellent work. The Service department workers are understanding and kind to the public. More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carapella
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the amazing review, Mark! We're so glad to hear you had an A++ service experience. Our team works hard to provide understanding and kind service, so it’s great to know that stood out to you. We look forward to welcoming you back for more excellent work in the future!

April 08, 2025

Pleasant experience, good people, great service. Looking forward to my next visit. Thanks team! See you soon! More

by Akeel.daniel.340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for the kind words! We're so happy to hear you had a pleasant experience with our team. We truly appreciate your feedback and can't wait to welcome you back on your next visit. See you soon!

April 06, 2025

As usual, George provided efficient, user friendly service. He explained in detail the process the car was going through. More

by Data
Recommend Dealer
Yes
Employees Worked With
George Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Abrams
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Apr 07, 2025 -

Ciocca Subaru of Pleasantville responded

Thank you for your continued trust in George and our team! We're so glad to hear that George provided you with efficient and clear service, keeping you informed every step of the way. If you ever need anything else, we’re here to help!

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