Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ciocca Subaru of Philadelphia - Service Center

Philadelphia, PA

4.9
57 Reviews
Call Service Center (484) 455-4213

57 Reviews of Ciocca Subaru of Philadelphia - Service Center

Sort by
April 18, 2025

Jeremy Glick is always professional and polite! Went in with an issue with my Subaru Eyesight safety system and they had it fixed in no time! Great service here and the facility is incredible. The More

by Aarron W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 18, 2025

The most pleasant place in all of Philly people are super great and so very nice to go to More

by Phillyjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Boulton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mehgan Dornisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
Report | Print
April 06, 2025

Glenn provided excellent customer sevice. Subaru gives good service. Survey if ask to much is time consuming. More

by dkathleen01
Recommend Dealer
Yes
Employees Worked With
Glenn
Report | Print
Apr 07, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you for your feedback! We're so glad to hear that Glenn provided you with excellent customer service. We also appreciate your thoughts on the survey and will take that into consideration. If there's anything else we can do to improve your experience, please let us know. We look forward to serving you again!

April 01, 2025

This was the first time I visited this dealership since I live in Nj and usually go to another one for service. I had an issue that needed to be taken care of right away. Ciocca service was able to get me More

by rfarah2433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you for sharing your experience! We're so glad we could help you out when you needed it most. It's great to hear that Jeremy in service provided you with the professional and easy experience you were looking for. We're also happy that we were able to take care of both issues, especially since they were covered under warranty. We truly appreciate you choosing Ciocca for your service needs, and we hope to be your go-to dealer from here on out! Let us know if you ever need anything else. Safe travels!

February 28, 2025

Thank you for the great service with the last minute inspection. Grateful for the walk around video and loaner car. More

by mtgeiger3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio and the loaner car rep
Report | Print
Mar 03, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you so much for your kind review! We're so glad we could assist with your last-minute inspection and that the walk-around video and loaner car made the process easier for you. We truly appreciate your feedback and are happy to have been able to help. If you need anything else, don't hesitate to reach out!

February 27, 2025

Stephanie was great annd responsive and the service was really efficient. I have only good things to say. More

by balamullins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Feb 27, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you for the wonderful feedback! We're so glad to hear that Stephanie provided you with great service and that everything was efficient. It's fantastic to know you had a positive experience, and we truly appreciate your kind words. We look forward to serving you again in the future!

February 13, 2025

Great service every time. Prompt and courteous. They thoroughly go over everything about your vehicle and give detailed explanation. More

by Big Spats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Boulton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you so much for your kind words! We're thrilled to hear that you consistently receive great service from us. Providing prompt, courteous, and thorough care is always our goal, and we're glad you feel that we’ve delivered. We truly appreciate your trust in us and look forward to continuing to take care of your vehicle in the future!

December 23, 2024

Matthew Strausser kept me informed of the status of my car as a part was needed and it took a week for it to come in. I appreciated being kept up to date. More

by Budmoho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Strausser
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you very much for such a great review, Budmoho! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

December 21, 2024

I’ve been at this dealership a few times and will continue to have my vehicle serviced here More

by wanda
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Glenn
Report | Print
Dec 23, 2024 -

Ciocca Subaru of Philadelphia responded

Wanda, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

December 03, 2024

Efficiency was incredible. The garage was cleaner than a hospital. Treated with courtesy. Comfortable waiting area. Auxiliary staff very pleasant. Thank you for a surprisingly More

by dfwas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Dec 05, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us. It's great to know that our efficiency, cleanliness, and customer service exceeded your expectations. We're also glad you enjoyed the comfortable waiting area. We truly appreciate your feedback and look forward to providing you with another excellent experience in the future!

1
2
...
6