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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.8
190 Reviews

1400 S 33rd St

Philadelphia, PA

19146

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190 Reviews of Ciocca Subaru of Philadelphia

September 19, 2023

The entire staff was diligent, precise, professional, and friendly, They addressed my needs as they arose. More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Tursi, Dylan Ciocca
Sep 19, 2023 -

Ciocca Subaru of Philadelphia responded

Thank you very much for such a great review, Richard! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 16, 2023

This dealership is top notch starting from sales to service all the way to the parts they took care of me. If you need a car go see Tyler and Dylan this combo will do it for you on a very professional More

by erwinprincipe08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Dylan
Sep 19, 2023 -

Ciocca Subaru of Philadelphia responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 15, 2023

First service visit for routine service, and State inspection. The process could’ve been easier starting with booking the appointment to Jeremy‘s check in and updates. I even ran into Gregg Ciocca wh More

by joanie giampietro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Sep 19, 2023 -

Ciocca Subaru of Philadelphia responded

Joanie, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 14, 2023

The service department is excellent. Very efficient and my service was completed in less than an hour. More

by Big Spats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Boulton
Sep 19, 2023 -

Ciocca Subaru of Philadelphia responded

We are so glad to hear this, Big Spats! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 13, 2023

Wow! First, I have to say that Meghan D. is the best service advisor they have! Not that the rest aren’t great, but Meghan is just that special! She kept More

by MaryT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan D, Antonio R, Luke R, Thein T
Sep 19, 2023 -

Ciocca Subaru of Philadelphia responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Philadelphia your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

September 11, 2023

My experience at Ciocca Subaru was very pleasant with courteous staff and nice environment. They worked with us to make this deal happen. I would highly recommend friends and family to buy there next veh More

by MAD100973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Adams , Hassan Maxwell and Matt Casee
Sep 11, 2023 -

Ciocca Subaru of Philadelphia responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

September 05, 2023

Ciocca provides an amazing experience for either buying a new car or taking care of an existing car. Just bought another Subaru and loved the whole experience! and they are superb at servicing our 4 year old More

by jlkrd46
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mo- sales, and Chris- car instructions. Both outstanding!, Jeff Zellner
Sep 06, 2023 -

Ciocca Subaru of Philadelphia responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

August 31, 2023

Everyone was fantastic! Jose in Customer Service who took my initial call could not have been better! Steve in customer transportation was so delightful & Matthew in Operati More

by Jack the Cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Sep 06, 2023 -

Ciocca Subaru of Philadelphia responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 28, 2023

The service great I'm very happy to have that company they do very good job they have very great team always have see new customers people willi like the service the company give More

by jeanpierre8680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Jeff Zellner
Aug 30, 2023 -

Ciocca Subaru of Philadelphia responded

Jeanpierre, thank you so much for the excellent review of our dealership and service department. Our whole team appreciates it, and we hope to see you again soon!

August 21, 2023

They provide a comfortable waiting area while car is serviced. Professional and courteous staff complete work in a timely fashion. Nice environment to be in. More

by neill.laughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew strausser, Jeff Zellner
Aug 22, 2023 -

Ciocca Subaru of Philadelphia responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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