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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.8
190 Reviews

1400 S 33rd St

Philadelphia, PA

19146

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190 Reviews of Ciocca Subaru of Philadelphia

October 18, 2023

I had visited several other Subaru dealerships and they didn't listen to what I wanted. Wyatt was very helpful and did not add anything on that was not asked for. The entire experience from start to fini More

by sah9495
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Oct 20, 2023 -

Ciocca Subaru of Philadelphia responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

October 10, 2023

Effective, Professional, Clean, Friendly, Considerate, and an outstanding overall experience. I am hard pressed to think of a single complaint. Please contact Ben Sjolander if you want the best possible c More

by jackashfield803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Sjolander
Oct 16, 2023 -

Ciocca Subaru of Philadelphia responded

We are so excited to hear about your great experience, Jack. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

October 10, 2023

My husband and I went in to look at a Subaru Ascent. The sales associate, Will, greeted us and was very friendly. He listened to all our needs and wants and found us a great car. We were so excited to t More

by kate.oconnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney, Jeff Zellner
Oct 16, 2023 -

Ciocca Subaru of Philadelphia responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

October 08, 2023

Avery Stone provided facilitated a great car buying experience with me at Ciocca Subaru. Avery accommodated and took care of me every step of the way to ensure I am informed of my decisions. I highly r More

by chou6716
Recommend Dealer
Yes
Employees Worked With
Avery Stone
Oct 10, 2023 -

Ciocca Subaru of Philadelphia responded

Hi Chou, thanks for the recommendation. Our team at Ciocca Subaru of Philadelphia values your feedback and looks forward to seeing you again soon.

October 07, 2023

Had a very pleasant experience in this dealer . The sales team is amazing , they go beyond expectations! More

by Loritex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle , Zac,Edward , Jeremy
Oct 10, 2023 -

Ciocca Subaru of Philadelphia responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

October 04, 2023

Service tech William was fantastic, very informative and met all my expectations and kept me informed. More

by Paulandlou230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Oct 05, 2023 -

Ciocca Subaru of Philadelphia responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

September 26, 2023

I was very pleased with the service I received for my Subaru’s state inspection. The associate was very friendly and customer-focused and really seemed to enjoy her work. I felt confident leaving my car More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Dornisch, Jonathan Torres - both 5 stars (did not work with Jeff Zellner)
Sep 29, 2023 -

Ciocca Subaru of Philadelphia responded

Thank you very much for such a great review, Dave! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 24, 2023

The Ciocca Subaru of South Philadelphia dealership and the staff were very professional, courteous, detaiĺed & knowledgeable, treated myself & my wife with the utmost respect, from our Sales Rep Mouloud B More

by Pheart1246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MOULOUD BOUCETTA, CHRIS HORSEY, HASSAN MAXWELL
Sep 29, 2023 -

Ciocca Subaru of Philadelphia responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 23, 2023

This dealership is fantastic. I love the way they coordination to make sure you are 100% satisfied. More

by sthand
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Dornisch
Sep 29, 2023 -

Ciocca Subaru of Philadelphia responded

We are so glad to hear this, sthand! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 19, 2023

Got a nail in the tire of our Ascent the weekend before leaving for a long drive down the coast. Even though it was a Saturday morning when I called they were able to get me in the same day to repair the t More

by Aantonyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Sep 19, 2023 -

Ciocca Subaru of Philadelphia responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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