Ciocca Subaru of Philadelphia
Philadelphia, PA
Filter Reviews by Keyword
By Type
190 Reviews of Ciocca Subaru of Philadelphia
The salesman and everything he did was great. But other things not as great. The finance process was ridiculously slow, resulting in it taking 3 hours for the whole process. But other things not as great. The finance process was ridiculously slow, resulting in it taking 3 hours for the whole process. More
Love Ciocca dealership so much. I LEASED ANOTHER ONE my wife leased one 9a month earlier, I went from a 2021 Hyndai G70 to a 2023 Subaru Forrester sport, get a lot of compliments a I LEASED ANOTHER ONE my wife leased one 9a month earlier, I went from a 2021 Hyndai G70 to a 2023 Subaru Forrester sport, get a lot of compliments a Subaru owner for life More
Dealerships usually have a reputation of not always having the best interest of the customer. This is not the experience that I have had with Ciocca Subaru in Philadelphia. I had a major problem with t having the best interest of the customer. This is not the experience that I have had with Ciocca Subaru in Philadelphia. I had a major problem with the engine of my 2011 Forester. Mathew gave me excellent service and communicated with a family friend about the suggested repairs to give me reassurance about the cost of estimated repairs which was a big cost for me (4K+). I was also able to have a loaner to minimize my inconvenience. Vince King was instrumental in getting me into the loaner with a full introduction to the model. Upon picking up my car Mathew took the time to review my invoice and answer all of my questions which made the expenditure a bit more palatable. I expect that I will continue to use I Ciocca Subaru in Philadelphia for the life of my vehicle. More
It was a pleasure to purchase a 23 Forester from Ciocca. Unlike other dealerships we dealt with, Ciocca was upfront with the price right from the start. The sales manager Brad made it easy for us to go wi Unlike other dealerships we dealt with, Ciocca was upfront with the price right from the start. The sales manager Brad made it easy for us to go with Ciocca by offering us the right price without any haggling. Sales consultant Aaron was extremely kind and patient with us, and never tried to rush us towards the purchase of any particular car. He went above and beyond to ensure we were satisfied with our purchase. Finance manager Hassan made the process smooth and enjoyable. The dealership itself is a very nice building, and offers a pleasant environment. They even had an animal adoption event the day we purchased, which was nice to see. Even though there are other Subaru dealerships closer to us, I am glad we went with Ciocca Subaru. It is clear that they care about customer satisfaction. More
From the day I purchased my 2024 CrossTrex from Wyatt to my several purchases of added accessories the staff has been outstanding. Couldn’t have found a better dealership. Thanks to all. my several purchases of added accessories the staff has been outstanding. Couldn’t have found a better dealership. Thanks to all. More
My initial car service (2024 Crosstrek) experience with Ciocco Subaru of Philadelphia was truly delightful, thanks to Megan Dornisch, who served as my Service Advisor. Megan efficiently assessed the work t Ciocco Subaru of Philadelphia was truly delightful, thanks to Megan Dornisch, who served as my Service Advisor. Megan efficiently assessed the work that needed to be done, promptly addressed my inquiries, and in no time, I found myself in a courtesy car. What's more, I received a video from the skilled technician working on my vehicle, which I found to be a thoughtful addition to the experience. More