Ciocca Subaru of Philadelphia

My experience was top notch then after I purchase my car go home have. A situation where I needed to speak with someone of course she was the worst A total opposite of all the employees I experienced at my go home have. A situation where I needed to speak with someone of course she was the worst A total opposite of all the employees I experienced at my Visit so inconsiderate, no empathy just rude stand clear of Sylvia as I asked her name she spelled it with no care at all about how rude she was to me. Who tells a customer I don’t know what You expect us to do I proceeded to ask her can u put someone on that can help she refused and said nobody here can and they will tell u the same which was a lie, can’t even get into all the ignorant stuff she said, anywho I haven’t had a chance to take my suv back yet because if I seen her it wouldn’t be nice so I choose to wait til I cool down but yes other than her I would recommend ciocca Suburu dealership one bad apple don’t stop no show just brings conflict and questions. More

Amazing staff! Very communicative, open, and honest. They made the car buying process smooth and efficient. I enjoyed working with them. Very communicative, open, and honest. They made the car buying process smooth and efficient. I enjoyed working with them. More

They were highly recommended from doing the research that I did, searching for Subarus online I did, searching for Subarus online More

I had a wonderful experience at Ciocca Suburu of Philadelphia. I had test driven an Ascent at another Suburu dealer, but did not purchase. The other dealer gave me a fair trade in, but Ciocca beat Philadelphia. I had test driven an Ascent at another Suburu dealer, but did not purchase. The other dealer gave me a fair trade in, but Ciocca beat that dealer for trade, so I went with Ciocca. I walked out of a Toyota dealer looking at a Highlander, because he really low balled me for trade in. Ken at Ciocca showed me all of the features on the car, I did not need to test drive because i test drove at the other Suburu dealer. Ken spend over an hour with me explaining all the features, he must have spent an hour. Then the buying process took about 45 minutes, no real hassle or pressure. Then the paperwork took a half hour, and by that time, the car was ready. Ken spent another half hour with me in the car, setting up things like the phone, radio, seat, etc. I could not be more happier with my experience at Ciocca. I live in Bucks County, so this dealer was 35 miles away. I was looking at Ascents, and Ciocca had some on the lot and available. Other dealers show cars on their website, but they are either not on the lot, or under contract with someone, and they don't tell you that on the website. Go to Ciocca if you want a no pressure. By the way, a great facility in South Philly just off the Expressway, I will go there for service, as U Penn is nearby and I go there several times a year for medical appts. so it will not be a big deal to travel all the way to South Philly. Give Ciocca and Ken, and the others that i dealt with, 5 stars. More

I had an excellent experience at Ciocca Subaru in Philly. Big ups to them for not pricing over MSRP. Ben and the rest of the team were great to work with. I love my BRZ and I would recommend Ciocca Subaru of Big ups to them for not pricing over MSRP. Ben and the rest of the team were great to work with. I love my BRZ and I would recommend Ciocca Subaru of Philadelphia to anyone! More

I had such a great experience here! I got picked up by my salesman from the train station, and he made the entire, typically arduous, process really smooth and straightforward. Everyone I got picked up by my salesman from the train station, and he made the entire, typically arduous, process really smooth and straightforward. Everyone was super friendly there and it was a really clean/nice environment to sit in for the 2 hours you need to be there to purchase a car. From the person who initally took my call, to the salesman, to the finance person, everyone was so nice and helpful. I would highly recommend using this dealershp. Plus i was able to get a reasonably priced new car. Nearly impossible these days! More

I had bad experience with different car dealer in the past this dealership is really amazing customer care friendly courteous reliable do follow up to make sure you doing amazingly great on my Saleman wa past this dealership is really amazing customer care friendly courteous reliable do follow up to make sure you doing amazingly great on my Saleman was IFEANYI BOSA really nice guy help me all the way through everyone there is nice people great customers care that key to keep people coming. More

We had pretty much given up on buying a new car at this time. Either dealerships had no new cars or dealerships upped the MSRP, and not just by a little bit. I saw an add for Ciocca Subaru in Philadelphia time. Either dealerships had no new cars or dealerships upped the MSRP, and not just by a little bit. I saw an add for Ciocca Subaru in Philadelphia and, since it wasn’t far from our home in NJ, we decided to look one more time. What a great experience! They actually had a good selection of Outbacks. The color and specs we wanted was due in in a few days. We had a great buying experience, probably one of the best we have ever had. Great people, great prices!!! More

Found a very tough car to find - 2018 Forester with manual transmissoin. Drove Baltimore - Philadelpia on a very rainy Friday to see/drive the car. Car was immaculate, 22K miles, and sold itself. Th manual transmissoin. Drove Baltimore - Philadelpia on a very rainy Friday to see/drive the car. Car was immaculate, 22K miles, and sold itself. The agent, Bosa, was similary superb - provided straight-up infomration, no pressure, and immediately offered to pick up my wife and me the following weekend when we came to finalize the purchase. Simlarly, everyone we met thate seemed to really like working there. Although we are but a sinlge purshaser, our feeling is that our experience is the norm. It all felt real, and we love the car. More

We recently purchased a Subaru Forester for our daughter from Ciocca Subaru. She is in college and was treated very poorly at another Subaru Dealership. Nick and all of the staff at Ciocca where extremely from Ciocca Subaru. She is in college and was treated very poorly at another Subaru Dealership. Nick and all of the staff at Ciocca where extremely kind to her and treated her with respect. Ciocca had all of the paperwork ready for me to drive in from Central New York to complete the sale. I cannot express how professional and friendly everyone was at Ciocca. I would recommend anyone go to them. More