Ciocca Subaru of Philadelphia

Great customer service, I appreciate the call after I purchase the vehicle and follow up a week after buying the vehicle to ask if I had any questions, concern or problems. Sheila help me out alot on purchase the vehicle and follow up a week after buying the vehicle to ask if I had any questions, concern or problems. Sheila help me out alot on day of purchase. More

Perhaps good for buying a car, however. .. Scheduled service for a bad hub bearing. Received a reminder call about the appointment. Brought car in an hour early for the appointment. Didn' .. Scheduled service for a bad hub bearing. Received a reminder call about the appointment. Brought car in an hour early for the appointment. Didn't hear anything all day. Called to check on status at the end of the day. Nothing had been done, except that they did confirm we need a new hub bearing. Well, that was the point of making the appointment and bringing the car in! Hit & a miss for Ciocca Subaru. We won't be going back. The shuttle driver this morning was terrific, a very delightful person. He's the only thing I could recommend about Ciocca Subaru. Will take our car to Kennedy Subaru where we've ALWAYS had good experience. More

This was the best car buying experience ever. From first contact to the sale, everyone was polite and attentive to my needs. My time at the dealership was pleasant and I was never made to wait. T From first contact to the sale, everyone was polite and attentive to my needs. My time at the dealership was pleasant and I was never made to wait. The facility is incredible and the follow-up after the sale was very nice. All my needs were met and I would recommend Ciocca Subaru of Philadelphia to anyone looking for a new or used Subaru. Their prices couldn't be matched by any other dealership in the Philadelphia region. More

My son started negotiating a lease with this dealer on a 2022 Outback and the numbers were to my satisfaction. Flew to Philadelphia to close the deal with salesman Ben Sjolander who picked us up at the airp 2022 Outback and the numbers were to my satisfaction. Flew to Philadelphia to close the deal with salesman Ben Sjolander who picked us up at the airport. Paperwork and car was ready to go when we arrived. Signed the papers and drove back home fully satisfied with the deal and the way I was treated. I must say that Ben did a great job! More

I had purchased my last 5 Subarus from a dealer 3 miles from my home. Due (I assume) to supply chain issues, when I called my regular salesman to try & obtain a new vehicle, I was told that it would have from my home. Due (I assume) to supply chain issues, when I called my regular salesman to try & obtain a new vehicle, I was told that it would have to be ordered, and wouldn't be in until sometime in August; unacceptable for my needs. I tried calling Ciocca; they checked & told me that they had exactly what I wanted coming into their dealership in the second week of June. I went in & placed a deposit on it. It arrived a bit earlier than expected, & I picked it up immediately! They were incredibly helpful, courteous, & efficient. I didn't even mind having to drive into the city for the purchase. They've earned my trust & respect as an exemplary dealer that Subaru should be proud of! Kudos to all involved!. More

This was my best car buying experience ever! Staff is very friendly and professional and makes sure you have everything you asked for and understand key features of your new car. Buying proces Staff is very friendly and professional and makes sure you have everything you asked for and understand key features of your new car. Buying process very organized and efficient. Can't thank Ben, Luke, and the sales/finance guy (whose name escapes me at the moment, sorry:) enough! More

Truly incredible from a responsiveness, kindness, and working with me! They helped me get my dream car + pricing. They were so accommodating, that I knew I had to work with them. 110% would recomme working with me! They helped me get my dream car + pricing. They were so accommodating, that I knew I had to work with them. 110% would recommend!!!! More

The staff at the dealership were very welcoming and professional. I would recommend the dealership professional. I would recommend the dealership More

Professional people, clean facility, better deals than most dealerships and great financing. I had a great experience most dealerships and great financing. I had a great experience More

Beautiful facility and friendly, professional staff! Best prices for new vehicles during this difficult buying time. Best prices for new vehicles during this difficult buying time. More