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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.9
212 Reviews
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1400 S 33rd St

Philadelphia, PA

19146

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Showing 212 reviews

November 25, 2023

Great team, great service highly recommended dealership very professional and engaged team. Extremely responsive team that listens. More

by Devaughnnobling769
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken DelRosario
Nov 28, 2023 -

Ciocca Subaru of Philadelphia responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

November 19, 2023

Ciocca Subaru is a wonderful dealer in which to purchase a vehicle. My experience there is always professional, very friendly and people oriented! You feel like part of the Ciocca family! More

by paulascotaz26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Ciocca Subaru of Philadelphia responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

November 18, 2023

Nicole was very attentive, I pulled in to the service area and she greeted me at my door. I was checked in within seconds. More

by nelsonmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Nov 29, 2023 -

Ciocca Subaru of Philadelphia responded

We are so glad to hear this, Nelson! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 18, 2023

I only had a service done and an estimate of extended work to be done. More

by drusap
Recommend Dealer
Yes
Employees Worked With
Jeremy Glick
Nov 29, 2023 -

Ciocca Subaru of Philadelphia responded

drusap, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 15, 2023

The salesman and everything he did was great. But other things not as great. The finance process was ridiculously slow, resulting in it taking 3 hours for the whole process. More

by Gaylene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mouloud - 5 Stars
Nov 29, 2023 -

Ciocca Subaru of Philadelphia responded

Thank you for the review, Gaylene. We apologize for the finance process taking a lot of time. We will review your comments with our team in efforts to make the buying process as quick and easy as we possibly can.

November 12, 2023

Love Ciocca dealership so much. I LEASED ANOTHER ONE my wife leased one 9a month earlier, I went from a 2021 Hyndai G70 to a 2023 Subaru Forrester sport, get a lot of compliments a More

by Ghbranham1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moylan Broucetta Hassan Maxwell
Nov 12, 2023 -

Ghbranham1 responded

This is my review

November 10, 2023

Dealerships usually have a reputation of not always having the best interest of the customer. This is not the experience that I have had with Ciocca Subaru in Philadelphia. I had a major problem with t More

by huggins.laurie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince King
Nov 14, 2023 -

Ciocca Subaru of Philadelphia responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 03, 2023

It was a pleasure to purchase a 23 Forester from Ciocca. Unlike other dealerships we dealt with, Ciocca was upfront with the price right from the start. The sales manager Brad made it easy for us to go wi More

by Jerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Robinson (5 stars), Brad Freymoyer (5 stars), Hassan Maxwell (5 stars)
Nov 03, 2023 -

Ciocca Subaru of Philadelphia responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

November 02, 2023

I love this dealership. The employees were all nice and the multiple floor setup is outstanding. More

by Shell Bell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Scholander
Nov 02, 2023 -

Ciocca Subaru of Philadelphia responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

November 01, 2023

Professional staff and efficient. I was pleased with how it went, will do it again More

by sharrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 03, 2023 -

Ciocca Subaru of Philadelphia responded

Sharrar, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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