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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.9
212 Reviews
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1400 S 33rd St

Philadelphia, PA

19146

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Showing 212 reviews

September 14, 2022

i enjoyed my stay at the dealership as i had already decided what i wanted and needed to trade the car i had, it got to be too long of a day to consider paying for insurances and being taught about the More

by taylorfred1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ifeanyi bosa
Sep 16, 2022 -

Ciocca Subaru of Philadelphia responded

Taylor, thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

September 08, 2022

I had an excellent experience purchasing my first car at Ciocca Subaru of Philadelphia. All of the staff members were friendly and informative, and made the process straightforward, streamlined, and persona More

by jc333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth DelRosario
Sep 09, 2022 -

Ciocca Subaru of Philadelphia responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 02, 2022

Great customer service, I appreciate the call after I purchase the vehicle and follow up a week after buying the vehicle to ask if I had any questions, concern or problems. Sheila help me out alot on More

by Rgeddes84.rg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Ciocca Subaru of Philadelphia responded

We appreciate the excellent review, and we love to hear that we helped you find a vehicle that fits your needs! Please let us know if you need anything else, and thank you for being a valued member of the Ciocca Family!

August 25, 2022

Perhaps good for buying a car, however. .. Scheduled service for a bad hub bearing. Received a reminder call about the appointment. Brought car in an hour early for the appointment. Didn' More

by vintagefo
Customer Service
Recommend Dealer
No
Employees Worked With
Jeff Zellner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle driver was wonderful
Sep 06, 2022 -

Ciocca Subaru of Philadelphia responded

We apologize for your experience with us. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. A representative from our Service Department will be reaching out soon to see if we can correct this. Thank you for bringing this to our attention.

Sep 06, 2022 -

vintagefo responded

We took the car to JFK Subaru last week and had the hub bearing fixed (along with a leaking valve cover gasket, new spark plugs and wires). Also took care of the inspection. For us, it is a nuisance to go all the way out to Plymouth Meeting. However, they got the job done! In the end, it was a bigger nuisance to schedule with Ciocca, take the car in, and have them do nothing!

August 14, 2022

This was the best car buying experience ever. From first contact to the sale, everyone was polite and attentive to my needs. My time at the dealership was pleasant and I was never made to wait. T More

by geo.macmillan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Sjolander
Aug 19, 2022 -

Ciocca Subaru of Philadelphia responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

July 27, 2022

My son started negotiating a lease with this dealer on a 2022 Outback and the numbers were to my satisfaction. Flew to Philadelphia to close the deal with salesman Ben Sjolander who picked us up at the airp More

by future15.tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Sjolander
Jul 28, 2022 -

Ciocca Subaru of Philadelphia responded

Thank you so much for the wonderful review, our team really appreciates it! Let us know if we can help with anything else!

July 19, 2022

I had purchased my last 5 Subarus from a dealer 3 miles from my home. Due (I assume) to supply chain issues, when I called my regular salesman to try & obtain a new vehicle, I was told that it would have More

by Kitt-man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Cacace & Samuel Killough- Both super helpful
Jul 22, 2022 -

Ciocca Subaru of Philadelphia responded

Thank you so much for the wonderful review, our team really appreciates it! Let us know if we can help with anything else!

July 18, 2022

This was my best car buying experience ever! Staff is very friendly and professional and makes sure you have everything you asked for and understand key features of your new car. Buying proces More

by MDMOLZAHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben, Luke, Finance
Jul 22, 2022 -

Ciocca Subaru of Philadelphia responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

July 17, 2022

Truly incredible from a responsiveness, kindness, and working with me! They helped me get my dream car + pricing. They were so accommodating, that I knew I had to work with them. 110% would recomme More

by Hartjenn21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan, Guido, Wyat
Jul 22, 2022 -

Ciocca Subaru of Philadelphia responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 05, 2022

The staff at the dealership were very welcoming and professional. I would recommend the dealership More

by morancln
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Brad, Matt,Will
Jul 14, 2022 -

Ciocca Subaru of Philadelphia responded

Thank you for taking the time to rate us! We hope to see you again in the future!

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