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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews

167 NJ-31

Flemington, NJ

08822

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3,917 Reviews of Ciocca Subaru of Flemington

July 22, 2021

Excellent service and fast write up was immediately given a loaner and on my way to work . My vehicle was completed by noon and was able to pick it up on my lunch break More

by Mrdnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Walter Lopez, Christine Koribanics
Jul 28, 2021 -

Ciocca Subaru of Flemington responded

MRdnj - While we are working under new safety conditions, taking care of our customers is still our first priority. We are so glad to hear that our team did such a great job helping you.

July 22, 2021

Looking forward to the new, bigger service center! With the excellent staff already in place, it will really make for a great service experience. Looking forward to opening date. More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Jul 28, 2021 -

Ciocca Subaru of Flemington responded

DD - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

July 19, 2021

Went in for oil and filter service, came out owing $249.54-wow. You found an update for audio unit and charged $143.95 for that-again wow wow. Don't understand this charge. Also if you read this p More

by Bob Darago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Jul 22, 2021 -

Ciocca Subaru of Flemington responded

Bob - Thank you for the update on the address and for having our team make sure your vehicle is in perfect running condition.

July 19, 2021

All of the associates seemed to be honest and knowledgeable. Everyone was friendly. Overall shopping experience was relaxing and pleasurable. Dealership was easy to find and clean. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wood, Eric Henderson, Jeannette Macpherson
Jul 22, 2021 -

Ciocca Subaru of Flemington responded

Steve - We are so pleased to hear Jeannette and our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

July 19, 2021

Extremely satisfied with the staff in the service department, especially Trisha who assisted me with issues I was experiencing on my 2016 Forester. Her overall knowledge and pleasant demeanor placed More

by Ofcbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisha Malavasi
Jul 22, 2021 -

Ciocca Subaru of Flemington responded

Ofcbean - While we are working under new safety conditions, taking care of our customers is still our first priority. We are so glad to hear that our team did such a great job helping you.

July 16, 2021

The dealership was really busy but they took the time out to make sure everyone got out in a timely fashion. It was a pleasant experience. More

by Sternadorilisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Koribanics
Jul 22, 2021 -

Ciocca Subaru of Flemington responded

Sternadorilisa - Thanks for sharing your experience working with Christine. Even at our busiest, taking care o four customers is our top priority. looking forward to seeing you again when its time to come in for service.

July 15, 2021

The service we excellent, the mechanic is thorough and ensure the car is in good working order. Although they explained that the wait is 90 minutes, the job was done prior. All good. More

by Yinyangyee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Jul 22, 2021 -

Ciocca Subaru of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

July 15, 2021

A small friendly dealership that focuses on the customer. Mike Gansfuss was honest in answering questions, and is very personable. Andre Mutone was straight forward with financial information and funny. I More

by debbilinski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Mutone, Michael Gansfuss
Jul 22, 2021 -

Ciocca Subaru of Flemington responded

We love to give your customers reasons to smile. We are so pleased to hear Mike and Andre offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

July 15, 2021

The service department people are always very friendly and informative. They were accommodating with a loaner car since my Forester was in for an all day maintenance job. The only complaint I have (and th More

by AAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisha Malavasi, Christine Koribanics
Jul 22, 2021 -

Ciocca Subaru of Flemington responded

AAM - Thank you so much for sharing your experience. As for our phone/texting system, we have been unusually busy of late and try to take our customers calls as quickly as possible. We are so sorry for the delays you experienced.

July 13, 2021

Excellent service provided in a timely manner. The service department was very busy yet my car was ready in less than an hour. Dr Brady More

by Drgranbrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisha Malavasi
Jul 14, 2021 -

Ciocca Subaru of Flemington responded

Dr Brady - We are so glad that we could get you in and out quickly. Thank you so much for sharing.

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