Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ciocca Subaru of Flemington
Flemington, NJ
3,917 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
3,917 Reviews of Ciocca Subaru of Flemington
July 31, 2021
This dealership has always been very good with our service appointments; however this time we were very disappointed in the fact that we had to wait ALL day to get the car back after we were told we h service appointments; however this time we were very disappointed in the fact that we had to wait ALL day to get the car back after we were told we had a 7:30 a.m. appointment. We dropped the car off Thursday night to make sure they would have it first thing. We waited and waited and finally called service at noontime to find out what was taking so long. We were told they didn't look at it yet and they would call when it was ready. We said we had a 7:30 appointment. Then we were told we could pick the car up by the end of the day! We picked it up at 5:30 when we were told the girl should have told us that we would be put in line with the other cars and when they get to it that's when it would be worked on! We were never told that. Needless to say this was very annoying and disappointing. Then to top it all off, today (Saturday) we received your card in the mail offering discounts on services we just paid over $300. for! I think we deserve some money back for getting this service done and receiving this coupon one day too late. Please take this into consideration as we are longtime customers of Flemington Subaru and never had any other issues until now. Thank you, Rosalie Barrett More
by roe_em
Employees Worked With
Christine Koribanics
July 30, 2021
Service is generally great. Only issue this time around was getting someone to talk to to get my service scheduled for windshield replacement and dent repair. I have a bundle 3 service contract. I kept get was getting someone to talk to to get my service scheduled for windshield replacement and dent repair. I have a bundle 3 service contract. I kept getting transferred to a “mailbox” to leave a message and I did not receive a callback. I finally called the business manager for results. More
by jmaller5355
Employees Worked With
Trisha Malavasi
July 30, 2021
Dropped car for service - no issues and car was returned cleaned inside. I was dealing with Trisha and Gail from the Service - it was pleasure working with them. cleaned inside. I was dealing with Trisha and Gail from the Service - it was pleasure working with them. More
by Adam M
Employees Worked With
Gail Trstensky, Trisha Malavasi
July 30, 2021
The dealer was able to get my car in for service in a reasonable time. They looked at the car and were able to determine what needed to be done. They explained my options to me and completed the work reasonable time. They looked at the car and were able to determine what needed to be done. They explained my options to me and completed the work as promised. As has been my experience, they didn’t try to push unnecessary repairs. More
by kenroll
Employees Worked With
Trisha Malavasi
July 28, 2021
Just purchased a new 2021 Subaru Crosstrek Evan and Michael were just great . Michael patiently took my husband and I on test drives of all three top Subaru vehicles answered all questions and pointed Michael were just great . Michael patiently took my husband and I on test drives of all three top Subaru vehicles answered all questions and pointed out all the features of each car. Evan was knowledgeable never pushy returned all phone calls at record time We feel this sales staff definitely helped us to make our decision to buy our new Subaru More
by ctranculov
Employees Worked With
Evan Ruggiero, Michael Gansfuss
July 28, 2021
Excellent facility with trustworthy service staff, but lacking good wait area. I have great regard for the people working in service department, except the appointment time is a bit long. lacking good wait area. I have great regard for the people working in service department, except the appointment time is a bit long. More
by Miannisar111
Employees Worked With
Gail Trstensky, Christine Koribanics
July 27, 2021
I had the pleasure of working with Gail in the service department. She took care of handling my mid-afternoon drop-off with multi-point inspection that I needed to have our Forester ready for the next few department. She took care of handling my mid-afternoon drop-off with multi-point inspection that I needed to have our Forester ready for the next few months, or more! Excellent team! No worries with a quickly completed, quality service appointment. More
by Jebenz
Employees Worked With
Gail Trstensky, Trisha Malavasi
July 26, 2021
We have bought 10 cars from Flemington Subaru over the last 30 years.Our latest new car the Forester Sport. The service also is excellent and one of the reasons we return to buy additional cars. last 30 years.Our latest new car the Forester Sport. The service also is excellent and one of the reasons we return to buy additional cars. More
by Vincent Vaccaro
Employees Worked With
Chris Wood, Eric Henderson, Michael Gansfuss
July 26, 2021
The overall experience dealing with Frank DeCraine General Manager and Michael Gansfuss Sales Associate has been the best I have ever had dealing with a dealership -Friendly, Respectful, Honest and V General Manager and Michael Gansfuss Sales Associate has been the best I have ever had dealing with a dealership -Friendly, Respectful, Honest and Very Patient would definitely recommend and return for sure. Thank you Subaru for having such outstanding employee's. More
by grandmasangels3
Employees Worked With
Frank DeCraine General Manager, Frank DeCraine, Andre Mutone, Michael Gansfuss
July 25, 2021
Jeannette is a Star! Super kind, friendly, proficient, patient with our selections/final decision, a great experience. Would definitely recommend, refer a friend and return! patient with our selections/final decision, a great experience. Would definitely recommend, refer a friend and return! More
by rita
Employees Worked With
Eric Henderson, Jeannette Macpherson
