Ciocca Hyundai of Williamsport

I had already been a Ciocca car owner. I had a 2020 Hyundai Elantra but I wanted something newer and a little bigger. Catherine did an awesome job working with me and getting me into a n I had a 2020 Hyundai Elantra but I wanted something newer and a little bigger. Catherine did an awesome job working with me and getting me into a new 2024 Hyundai Sonata. I highly recommend her and Ciocca Hyundai. More

Catherine went above and beyond in ensuring I got a great deal for the car I purchased. Considering I wasn't very welcoming at first (I later apologized) she still was extremely kind and patient with me. deal for the car I purchased. Considering I wasn't very welcoming at first (I later apologized) she still was extremely kind and patient with me. More

Catherine and Jeremy were great to work with and helped us with all of the questions we had! us with all of the questions we had! More

Harley was amazing from start to finish! She didn’t push the purchase and made the buying experience super fast and seamless! Thanks! :) She didn’t push the purchase and made the buying experience super fast and seamless! Thanks! :) More

The saleswoman Harley was great to talk with. She is very energetic, a go getter. I love the SUV that I bought. I have to add that Jeremy was fantastic too. Thanks so much for everything. She is very energetic, a go getter. I love the SUV that I bought. I have to add that Jeremy was fantastic too. Thanks so much for everything. More

Very friendly Everyone was nice and made the process very easy and have good prices very easy and have good prices More

Sam was absolutely wonderful! He was very informative about the vehicle I was interested in. He was not pushy in getting me to make a decision. He was professional yet friendly an He was very informative about the vehicle I was interested in. He was not pushy in getting me to make a decision. He was professional yet friendly and polite. The sales manager Jeremy was equally knowledgeable and kind. He reviewed all of the paperwork thoroughly and asked if I had any questions and then answered all that I had. Together, Sam and Jeremy made me feel like a valued customer. Their kind demeanor, professionalism, and knowledge made me a happy customer who looks forward to working with them again. More

Cah had problems. Took car to service. Brought car home unfixed. Had to order parts. WEnt back to service. Picked car next day, drove home. Still not fixed. Called to Took car to service. Brought car home unfixed. Had to order parts. WEnt back to service. Picked car next day, drove home. Still not fixed. Called to complain. Won't talk to me. Called Ciocca corporate 4 times. Won't talk to me. Called Hyundai complaint line. Sounds like dealership is giving them the same song being given to me. Next stop will be BBB. If they won't talk to me, they might want to talk to my attorney. This is not the first time I have had problems. Same crap when it was Fairfield Hyundai. Service rep seemed to want to do a lot of arguing with me, when I balked about service without a loaner vehicle. These places need to learn how to conduct customer service, and not from a damned book! More

Great car buying experience. Samuel had incredible patience with me .I would recommend this dealership to family and friends. This process wasn't like pulling teeth . Samuel had incredible patience with me .I would recommend this dealership to family and friends. This process wasn't like pulling teeth . More

Worked with Bailey. Very pleased with service. Bailey answered all of our questions in a very friendly, professional and courteous manner. Very pleased with service. Bailey answered all of our questions in a very friendly, professional and courteous manner. More