Ciocca Hyundai of Williamsport

Cah had problems. Took car to service. Brought car home unfixed. Had to order parts. WEnt back to service. Picked car next day, drove home. Still not fixed. Called to Took car to service. Brought car home unfixed. Had to order parts. WEnt back to service. Picked car next day, drove home. Still not fixed. Called to complain. Won't talk to me. Called Ciocca corporate 4 times. Won't talk to me. Called Hyundai complaint line. Sounds like dealership is giving them the same song being given to me. Next stop will be BBB. If they won't talk to me, they might want to talk to my attorney. This is not the first time I have had problems. Same crap when it was Fairfield Hyundai. Service rep seemed to want to do a lot of arguing with me, when I balked about service without a loaner vehicle. These places need to learn how to conduct customer service, and not from a damned book! More

Great car buying experience. Samuel had incredible patience with me .I would recommend this dealership to family and friends. This process wasn't like pulling teeth . Samuel had incredible patience with me .I would recommend this dealership to family and friends. This process wasn't like pulling teeth . More

Worked with Bailey. Very pleased with service. Bailey answered all of our questions in a very friendly, professional and courteous manner. Very pleased with service. Bailey answered all of our questions in a very friendly, professional and courteous manner. More

Bailey was the person I worked with. He was super understanding and got me exactly what I was looking for. The entire group there are great! He was super understanding and got me exactly what I was looking for. The entire group there are great! More

Your sales rep Bailey awesome guy made the experience easy and pleasant 2thumbs up!! If I ever buy again it will definitely be from Ciocca mototers. easy and pleasant 2thumbs up!! If I ever buy again it will definitely be from Ciocca mototers. More

It was a pleasure to work with Bailey. He answered all of our questions, found us the car we wanted and had it delivered to the dealership the next day! Thank you Bailey! He answered all of our questions, found us the car we wanted and had it delivered to the dealership the next day! Thank you Bailey! More

I recently stopped into this Hyundai dealership after not being waited on by two other dealerships. I wanted to see if this was the customary way dealerships in the area did business. OMGosh, it was NOT th being waited on by two other dealerships. I wanted to see if this was the customary way dealerships in the area did business. OMGosh, it was NOT the standard experience. I was pleasantly greeted, the door was held open for me and politeness like I hadn't seen in quite some time from everyone! So, although I wasn't looking for a Hyundai, I decided to see what they had available. My salesperson was Shelly and she could not have been nicer. She understood and took notes as to what I was looking for in my next vehicle and was so knowledgeable about all the features of each vehicle and; there was NO pressure. Long story short, my experience at Ciocca was one that I would be happy to (and already have) recommend to friends and family!! I so much appreciated the kind, polite, upbeat, and fun attitude that I was shown by everyone. I enjoy laughing and having a good time and it was such a comfortable atmosphere! You never have to feel like you are being talked down to or that you don't have enough money for them to bother with you. You could tell that the staff enjoyed each other and their jobs. I bought my very first Hyundai from Shelly. She took extremely good care of me and went above and beyond what I could have hoped for! I got the BEST experience I have ever received while car shopping and I have bought ALOT of vehicles! Take your time; shop around and then go to Ciocca Hyundai! You will see what I am talking about and you will be as happy as I am! Be sure to ask for Shelly!! More

personally hate the thought of going to purchase a new car, but my wife and I ventured over to Ciocca Hyundai to look at a Santa Cruz for my her. The experience was absolutely a delight. There wasn't any car, but my wife and I ventured over to Ciocca Hyundai to look at a Santa Cruz for my her. The experience was absolutely a delight. There wasn't any of the normal xxxxxxxx with playing with numbers. Shelly got right to business, as well as the two managers. Within 30 minutes we had a deal! The dealership has a friendly atmosphere and very accommodating. Definitely would recommend for your needs More

I recently had the pleasure of purchasing a vehicle from Ciocca Hyndai of Williamsport. From the moment I walked onto the lot I was greeted warmly by Bailey, who was not only kowledgeable but also genuinely Ciocca Hyndai of Williamsport. From the moment I walked onto the lot I was greeted warmly by Bailey, who was not only kowledgeable but also genuinely passionate about helping me find the right car for my needs. Bailey took the time to understand my "must haves" and budget, guiding me through the different options without any pressure. Once I found the perfect vehicle the finance team of Christian and Adam worked diligently to find me the best rates and options and I felt comfortable and informed every step of the way. Even after the sale was made, Bailey continued to follow up with me to ensure that I was satisfied with my purchase and address any questions or concerns I had. Overall, my experience at Ciocca Hyundai of Williamsport exceeded my expectations in every way. I would highly recommend them to anyone in the market for a new or used car. Thank you to the entire team for making my car-buying experience a truly enjoyable one! More

After looking at several dealerships in a 90-mile radius, we decided to stay local, especially since Kevin Williams was so great to have as a sales consultant. He is patient, knowledgeable and makes sure ev we decided to stay local, especially since Kevin Williams was so great to have as a sales consultant. He is patient, knowledgeable and makes sure everything is covered. The time he spent setting up the Bluelink and going over every vehicle option really made an impression, and I would highly recommend him to anyone looking for a Hyundai. He is truly an asset to Ciocca Hyundai of Williamsport! More