Ciocca Honda of Harrisburg
Harrisburg, PA
Filter Reviews by Keyword
By Type
1,236 Reviews of Ciocca Honda of Harrisburg
I bought a certified pre-owned civic at Ciocco last week. The negotiation and buying process were easy and I got a fair price for my car. The sales and finance team got me a good rate and all the people I de The negotiation and buying process were easy and I got a fair price for my car. The sales and finance team got me a good rate and all the people I dealt with were personable, making my car-buying experience a comfortable experience overall. Andrew, Sean, Tony, Stephanie and Phil were all very helpful and I would highly recommend buying a car from Ciocca Honda. Thanks guys. More
Mr. Young was very friendly and polite and had all the answers we needed. Worked with us on everything. It was a pleasure dealing with him and the other personell also. answers we needed. Worked with us on everything. It was a pleasure dealing with him and the other personell also. More
People at Ciocca are very friendly and professional. We worked with Phil Young, he answered all our questions in detail, explained the whole process and guided us from start to end. I would recommend Ci worked with Phil Young, he answered all our questions in detail, explained the whole process and guided us from start to end. I would recommend Ciocca to other buyers. More
My experience with Ciocca Honda dealership was wonderful. At first I was hesitant to talk to the sales person for whatever reason, but since I was already there so I talked to him. I found out that they (he) At first I was hesitant to talk to the sales person for whatever reason, but since I was already there so I talked to him. I found out that they (he) was so helpful and easy to deal with and made me felt very comfortable. I told him what I like in a vehicle and he told that he'll find one and get in touch with me. So I got a car that I like! More
I had bought a Volvo s40 from them. Two days after I got it home the check engine light came on. Needless to say the car still needed some work done to it. I was pretty mad. I did not have a good experience it home the check engine light came on. Needless to say the car still needed some work done to it. I was pretty mad. I did not have a good experience with Nick. However then Sean and Tony from service called me and were willing to come get the car and repair the said problems to it. More
Joe did a great job explaining all the buttons and switches. The whole staff was very professional. Would recommed Ciocca Honda to anyone who wants to buy a car. switches. The whole staff was very professional. Would recommed Ciocca Honda to anyone who wants to buy a car. More
It is easy to telly that at this dealership the primary goal is the satisfaction of the customer. We were very comfortable during the entire purchasing experience. goal is the satisfaction of the customer. We were very comfortable during the entire purchasing experience. More
Great experience, with absolutely amazing customer service. I was able to get in and get a wonderful deal on a car that will be in my life for the next several years. Thanks Phil! service. I was able to get in and get a wonderful deal on a car that will be in my life for the next several years. Thanks Phil! More
Ciocca Honda received all fives for my review due to Phil Young. I had been looking for a car and dealing with car dealerships for four months. I needed a reliable car that could take me to work in all weath Young. I had been looking for a car and dealing with car dealerships for four months. I needed a reliable car that could take me to work in all weather conditions. I was having a hard time finding a car that I liked in my price range, a car that had good mileage, and could handle almost any weather condition... until my uncle bought a car from Phil and recommended him to me. Due to working full time as a nurse and attending school part time it was hard for me to work with Phil face to face. Phil was very accommodating by working with me on the phone outside office hours, patient because I was very picky about the price and generous by adding extra accessories to my new 2014 Honda CRV. After my purchase Phil continued to ensure that my needs where met with my Honda CRV. My family and I will continue to work with Phil in the future and continue to recommend Phil to anyone who is interested in buying a car. On another note Tony Kertulis was very rude and unprofessional. My father and I tired to make small talk but he disregarded us for whatever reason. He gave the impression that he was not interested in making us new customers in we were wasting his time and he really didn't care for his job. He gave us no friendly welcoming introduction what so ever, no eye contact when he was giving his lecture about the "Gap insurance", and his responses were very arrogant when answering our questions. Tony Kertulis was not a good representation of Ciocca Honda, so please don't let him deter you from getting a great Honda deal from Phil. Tony could not sell a mint chocolate chip ice cream cone on a hot summer day. More
So, my wife and I used to have a small 4 door car. Fast forward a couple years, add two kids and it's time to get a SUV. We did some research online and looked at a few automobiles. Enter Ciocca Honda and forward a couple years, add two kids and it's time to get a SUV. We did some research online and looked at a few automobiles. Enter Ciocca Honda and Ed King. I, personally, have never bought a car at a dealership or had a car payment before. I always paid cash. My wife however, has had a few negative experiences with pushy sales people and car dealerships in general. We originally wanted to look at a Jeep Liberty that had just come into the dealership as a trade in, unfortunately that car ended up having some engine problems and wouldn't have been a good long term solution for a family of four. Ed drove the Jeep Cherokee we ended up buying to my house at 9 am on a Saturday so my wife and I could test drive it. I was under the impression that this type of quality sales work died out sometime after the invention of the internet, "Have you been online to check out our inventory?" has replaced, "Let me go get that so you can take a look at it." As a person who works in the customer service industry, this went a long way towards our decision to buy from Ed. Through out the entire car buying process he was nothing but helpful and friendly and at the very least tolerant of our 3 year old and 10 month old running riot in his work space and leaving dirty hand prints all over his glass walls. These traits were not limited to just Ed, as the entire staff was very friendly as well. Their finance department came in with a reasonable monthly payment well inside our budget on they very reasonably priced Jeep we bought. I feel very satisfied with this purchase as well as the over all experience of buying from Ed and Ciocca Honda. I will be recommending them and Ed King to my family and friends. More