Ciocca Honda of Harrisburg

poor workmanship Hood air deflector is loose on one side, asked if it could be repaired. Was told that they could order a replacement kit and replace the whole thing.. Hood air deflector is loose on one side, asked if it could be repaired. Was told that they could order a replacement kit and replace the whole thing...it is just loose, not broken. You mean to tell me that this entire repair shop does not have any adhesive to secure the part correctly. They install them there...They did put some two sided tape on the flange for a "temporary" fix. Then that was not even secured in the correct spot was about a inch forward of where it is supposed to be, REALLY.... More

Would buy it again Phil was excellent. Professional, personable, knowledgeable, patient. I took two test drives and he answered every question immediately, or took the Phil was excellent. Professional, personable, knowledgeable, patient. I took two test drives and he answered every question immediately, or took the time to get the answer. I got a fair deal and I highly recommend this dealer and sales person. More

Purchasing the perfect car with Phil at Ciocca Honda! From the time i walked in with questions on a 2005 Buick Lacrosse till the time I walked out with the car, there were no complaints. The customer serv From the time i walked in with questions on a 2005 Buick Lacrosse till the time I walked out with the car, there were no complaints. The customer service was mix between good business and personal connection that made the whole experience more comfortable for me and my first time buying a car from dealership. Phil helped in every aspect. From making sure I knew everything about the car to finding me affordable car insurance. Thanks alot for everything Phil!!! More

The extra mile Living almost two hours away from Ciocca Honda, we could have easily purchased a vehicle much closer to home. However, after an impromptu stop one Sa Living almost two hours away from Ciocca Honda, we could have easily purchased a vehicle much closer to home. However, after an impromptu stop one Saturday afternoon at Ciocca at which we met Phil Young, we knew we HAD to buy from him! We stopped to look at the new Pilot EX-L's, and Phil came out and greeted us very quickly. He then gave us some time to check out the lot before coming back out to speak with us again. He went over all the features that were different between our current 2011 Pilot EX-L and the 2014 model. Phil knew the vehicle from top to bottom, and he was able to really explain some of the new features. After a few weeks of weighing our options and making our decision, we chose to make the drive down to purchase at Ciocca. Phil was working with another customer at the time, but made sure to greet us by name, and he even remembered much of the short stories we shared at the previous meeting. Joe Barone came to help us and take us for a test drive. He even helped us locate a car we hadn't seen on the lot in our own searching so that we were able to get the exact model we wanted with the interior color of our desire. Joe even took the car through the car wash quickly before our test drive to wash the pollen off so we could really see the vehicle. Just like Phil had done a few weeks prior, Joe went over all the new features of the 2014 model and demonstrated some of the new technology features. After the test drive, we knew we were ready to purchase. Phil took back over from Joe, and helped us to seamlessly close the deal that we wanted. All the while, he was personable, low pressure, and demonstrated the epitome of customer service. The entire process felt comfortable and friendly, and I will definitely be recommending Phil and the entire Ciocca team to many, many people! If you want a salesperson that goes the extra mile, Phil Young is the guy you need to see! We even drove the extra mile to make sure we purchased from him, and he definitely made it worth it! More

Great experience We had an awesome experience at ciocca honda. They were very friendly and worked very hard to get me into the vehicle I wanted for the price I wanted. We had an awesome experience at ciocca honda. They were very friendly and worked very hard to get me into the vehicle I wanted for the price I wanted. And not just while I was sitting in the showroom, even after I had left. We are a ciocca family now . More

Joe Barone is #1 I worked with Joe Barone and he was so helpful and very, very responsive. He made the sale experience a delight. He follows up on services and remind I worked with Joe Barone and he was so helpful and very, very responsive. He made the sale experience a delight. He follows up on services and reminds me when I am in need of. He is a great guy to work with! Look up Joe if you visit Ciocca Honda!!! More

Not just a car dealer Ciocca is not just an automobile dealer who sells a lot of cars, its really a customer service business that sells a lot of cars because of its focus Ciocca is not just an automobile dealer who sells a lot of cars, its really a customer service business that sells a lot of cars because of its focus on people, its employees and customers. More

Service that delivered! I asked Alex to keep an eye out for me for a used, manual vehicle, Cruise, and a minimum gas mileage.... little did I think he would be notifying me I asked Alex to keep an eye out for me for a used, manual vehicle, Cruise, and a minimum gas mileage.... little did I think he would be notifying me in just 2 days! SO after work I went to look at it and I am now the owner of that car! They worked with me on getting me the payment I needed. Thank you! I strongly recommend anyone buying a car to go see Alex and the people he works with! Loving my new to me car! More

Good experience Mr. Young was professional and pleasant as he helped us buy our new Ridgeline. He took the time to understand what we needed in our new truck. In th Mr. Young was professional and pleasant as he helped us buy our new Ridgeline. He took the time to understand what we needed in our new truck. In the end, he made our decision easy. More

Excellent experience I could not have had a better sales professional. Amy was not only helpful but extremely personal. She got me want I wanted and had such a positive at I could not have had a better sales professional. Amy was not only helpful but extremely personal. She got me want I wanted and had such a positive attitude. I will now tell everyone and anyone I know to come see Amy when they want a new car! More