Ciocca Honda of Harrisburg

Excellent Customer Service My husband and I had done our research prior to visiting Ciocca Honda but had not made up our minds about what kind of car we wanted. Our Sales Associ My husband and I had done our research prior to visiting Ciocca Honda but had not made up our minds about what kind of car we wanted. Our Sales Associate, Alex Weisberger, gave us information on Hondas in general, as well as specific models. I was most appreciative of the fact that he clearly explained features and patiently answered our many questions. After speaking with him, we felt confident that we would purchase a Honda. After test driving two models, we made our decision to purchase a CRV. Neither my husband nor I expected to make a purchase after visiting only one dealership, but quite honestly, there was no reason to look anywhere else. I would recommend Ciocca Honda without hesitation, not only for the quality of the car, but also because of the customer service. Alex was one of the best sales professionals we've encountered. In our experiences in all types of retail, Alex was one of the most knowledgeable, professional and respectful representatives. He was patient with us as we took time to make our final decision. Tony Kertulis helped us with our payment plan, and like Alex, he clearly delivered information that may have otherwise been confusing for someone without an in depth understanding of cars and the financing process. He listened to our concerns and made suggestions based upon our specific needs as drivers. There was nothing negative about our experience. More

A Genuine, Customer-Focused Approach I wasn't planning on buying a car, until a hailstorm totaled my Honda Pilot. My insurance company provided me with a list of comparable vehicles, whic I wasn't planning on buying a car, until a hailstorm totaled my Honda Pilot. My insurance company provided me with a list of comparable vehicles, which is how I found Ciocca Honda. Sean Solomon was able to answer my initial questions on the phone, so I made the hour long drive to Harrisburg to check it out. Well worth the trip. I met Phil Young who walked me through the sales process. When a couple of issues came up, Phil and Sean were able to smack them down with ease. They actually paid attention to what I told them I was looking for, and they were able to put it together for me. I've never been a fan of the car buying experience as practiced by most people. In fact, I've conducted seminars around the world on how people can and should improve their sales processes. But these guys actually walk the walk. They deliver a genuine, customer-focused approach to car buying. Highly recommended. More

Leasing a Honda Fit I had a great experience at Ciocca Honda recently. I was in the market to either buy a used car or lease a new car. I was driving an older SUV but w I had a great experience at Ciocca Honda recently. I was in the market to either buy a used car or lease a new car. I was driving an older SUV but wanted to down-size while still having enough space to carry the necessary materials for my job as well as my children. Morgan Reynolds did a great job of listening to my 'requirements' and selecting a car that was just right. His knowledge of the Honda vehicles allowed him to pair me with a Honda Fit, which I had never even considered before. He took the time and went over all of its features with me and was excellent at answering any questions that I had. In addition, he also discussed the pros and cons between buying a used vehicle and leasing a new one. I had never leased a vehicle before so this was extremely helpful. Matt Cole also did a great job with going over what loans were available to me and how best to finance my new purchase. I am very happy with my Honda Fit. I have dealt with other dealerships before (Saturn, Kia) and found Ciocca Honda to be by far the best. All of the staff was very friendly from the first time I stepped onto the lot until I left with my new car. I would highly recommend Ciocca Honda to anyone and will certainly be purchasing my cars from them in the future! More

Good people I purchased my Toyota Solara from Phil Young and I am very pleased. Everyone was very helpful and friendly. Great dealership!!! I would recommend anyo I purchased my Toyota Solara from Phil Young and I am very pleased. Everyone was very helpful and friendly. Great dealership!!! I would recommend anyone looking for a vehicle to look Phil up. More

I love my car!! Ed made my car purchase effortless. I came in late in the evening to look at cars, Ed helped me, even as they were locking the doors up LOL. I absolut Ed made my car purchase effortless. I came in late in the evening to look at cars, Ed helped me, even as they were locking the doors up LOL. I absolutely love my car! I will never go anywhere else. I have also told all my friends and family, if they need to buy a car they should go here. Thanks again Ed :) More

First Time Buying a Car From a Dealership I had a great experience buying a car from Ciocca Honda. Ed made the session fun and relaxed. I was also very pleased with their willingness to negoti I had a great experience buying a car from Ciocca Honda. Ed made the session fun and relaxed. I was also very pleased with their willingness to negotiate prices. I would definitely consider buying a car from this dealership in the future. More

Great Experience!! This is my second purchase with Ciocca Honda and I have been very pleased with their service. About a year and half ago I purchased a brand new 2013 This is my second purchase with Ciocca Honda and I have been very pleased with their service. About a year and half ago I purchased a brand new 2013 Honda CR-V and recently I was in for an oil change and I noticed several signs all over the dealership about an Exchange Program. So, I inquired about this program and two hours later I left with a brand new 2014 Honda CR-V with a lower interest rate. More

Pleasantly Surprised I have been out of the car market for 15 years because of the quality of my first Honda and using Ciocca for all my service work. I was pleasantly su I have been out of the car market for 15 years because of the quality of my first Honda and using Ciocca for all my service work. I was pleasantly surprised to find the big car dealer was dedicated to a personal level of service. This shopping experience was easy and hassle free. More

new car sale We were lucky to meet up with Phil as soon as we entered the dealership grounds. He was friendly and knowledgeable and moved along our buying experien We were lucky to meet up with Phil as soon as we entered the dealership grounds. He was friendly and knowledgeable and moved along our buying experience quickly. We bought a silver CRV because he told us it wouldn't show the dirt as easily and since we are not big car washers that was a bonus. More

Our new car Friendly, helpful, polite and prompt service are a few of the words I would use to describe our sales. She went the extra mile for us and we would rec Friendly, helpful, polite and prompt service are a few of the words I would use to describe our sales. She went the extra mile for us and we would recommend this dealership to our friends. More