Ciocca Honda of Harrisburg

Responsive Staff Throughout the process of replacing my car, the staff was very responsive - in person, over the phone, and via email. They were attuned to what I was Throughout the process of replacing my car, the staff was very responsive - in person, over the phone, and via email. They were attuned to what I was looking for in my car, were accommodating in allowing me to inspect the vehicle, and made accessions for maintenance and advertised pricing. They did their utmost to make my transition and the ensuing paperwork as seamless and painless as possible. More

Great Service! I was interested in the 2015 CRV and Phil took the time to go over the whole vehicle very thoroughly. He answered any concerns I had with the vehicle. I was interested in the 2015 CRV and Phil took the time to go over the whole vehicle very thoroughly. He answered any concerns I had with the vehicle. I was able to contact him even when he was not at work. Closed the deal quick and easy. He has helped my family at Ciocca Honda in the past, I recommend him! More

Top Tier Experience The friendly and high energy staff answered all my questions in detail and made us feel comfortable with our purchase. Special thanks to Bryan Rodas, The friendly and high energy staff answered all my questions in detail and made us feel comfortable with our purchase. Special thanks to Bryan Rodas, whom came in on his day off to continue working with me when my schedule allowed it. More

An excellent dealership to work with. Requested an online quote for a 2015 Honda Accord Hybrid and was invited in for a demonstration. Was met by Phil Young, an experienced Sales Consulta Requested an online quote for a 2015 Honda Accord Hybrid and was invited in for a demonstration. Was met by Phil Young, an experienced Sales Consultant and greeted by the General Manager, Matt Cole. Matt remembered us from when we purchased a Honda CRV 5 years ago. Phil reviewed the car's aspects with us and then did one of the most thorough and informative introductions to a car that I have ever seen. Phil sold us "the car", he did not just sell us "a car". When we decided to buy, we wanted colors that were not available locally and they started a search. Due to the scarcity of the color in the Hybrid it took several weeks to locate a car which was fine with us as we were not in a hurry. They finally located what we wanted and the deal was closed quickly and efficiently. As we were leaving, Phil again did a quick review of the car's features to help us get started. More

friendly vice nice to work with. very nice to work with . I APPRECIATE IT, The test drive was very comprehensive , Phil Young sale guy was very knowledgeable with all information abou very nice to work with . I APPRECIATE IT, The test drive was very comprehensive , Phil Young sale guy was very knowledgeable with all information about vehicle. More

Easy to deal with from out of state, high quality used cars Found a used Toyota here while on a business trip from out of state. Even though it wasn't a Honda, they spent a good deal of time and money cleaning Found a used Toyota here while on a business trip from out of state. Even though it wasn't a Honda, they spent a good deal of time and money cleaning, replacing brakes & tires prior to listing it for sale, and when a problem was noticed during test drives, they came out of pocket to diagnose and repair a steering problem on the van prior to purchase. Their used stock is very high quality and everyone I dealt with was pleasant and accommodating. Would return here for a new Honda. More

Great Price and close the deal quickly Brought Honda odyssey 2015, Phil Young sale guy was very knowledgeable with all information about vehicle. we got for great price and close the deal Brought Honda odyssey 2015, Phil Young sale guy was very knowledgeable with all information about vehicle. we got for great price and close the deal quickly Thank you RR More

A warm welcome on a cold day We purchased a Honda CR-V from Ciocca Harrisburg. We started our quest for a new car using internet services. We received immediate responses from We purchased a Honda CR-V from Ciocca Harrisburg. We started our quest for a new car using internet services. We received immediate responses from Suzy Simonelli to our internet inquiry and follow up questions. We set an appointment and met our salesperson, Bryan Rodas. Bryan’s friendly greeting and enthusiasm went a long way in making a cold, windy January day of car shopping feel a little warmer. Upon our arrival Bryan already had a demo CR-V warmed up and braved the frigid temperature doing a walk around to explain in detail every feature of the vehicle. The test drive was very comprehensive and Bryan continually explained in detail that we could understand the many technical and safety features available on the vehicle. Upon return to the dealership Bryan gave us a complete tour of the dealerships service department and introduced us to the service people and various support personnel at the dealership and assured us that we could count on a long term relationship. Bryan was always available to answer our follow up questions over the next several days of decision making. We were very impressed at his knowledge of the vehicle. Bryan never made us feel pressured into making an immediate decision and maintained his friendly professional attitude throughout the process. The management team of Matt Cole and Sean Solomon made us feel welcome at the dealership and let us know they were available to assist in our vehicle selection decision. Alex Weisberger handled the financing and documentation of the sale in a professional manner without putting any pressure to select the various add ons available. When we picked up the vehicle, Bryan gave us another detail explanation of the vehicle, making sure we understood the important things like how the radio works. Bryan paired our telephone with the vehicle and let us know he was available for any future help we might need with the technical features of the vehicle. Bryan even made sure our car insurance was transferred right away by personally contacting our insurance agent with all the details. I would say our overall experience was very pleasant and expect to have a favorable experience with this dealership in the future as we return for service. I would describe the staff we met at Ciocca Harrisburg as friendly and professional in all aspects of the transaction.. More

A good ending after a bad beginning I wrecked my car coming back from school for the holidays. I was looking all over central PA to find a newer used car. I found that car at Ciocca Hond I wrecked my car coming back from school for the holidays. I was looking all over central PA to find a newer used car. I found that car at Ciocca Honda. It was a 2013 Nissan Altima and even though it was not a Honda, Bryan never pressured me into looking at other cars. Bryan had a lot of knowledge about the car which surprised me because it was a Nissan and not a Honda. Bryan was proud to share that he knew the previous owners of the car which was important to me. I think that made my decision easier, knowing the previous owner didn't damage the car and took car of it, with other dealerships you are not always sure what the car went through before it was on the lot. After knowing the previous owners, I also came to find out that Ciocca actually had listed the car below Kelly Blue Book value. I was impressed with Andrew and Tony, who helped me and my dad finance the car quickly because he had to leave for work. I would recommend this dealership to anyone I know because of how they handle their customers. More