Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ciocca Honda of Harrisburg
Harrisburg, PA
1,240 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,240 Reviews of Ciocca Honda of Harrisburg
August 29, 2015
The lie just to get you there I called them and told them I need 2016 Honda touring model. And they told they are going to have it ready for me. I drove 30 each way to get this ca I called them and told them I need 2016 Honda touring model. And they told they are going to have it ready for me. I drove 30 each way to get this car when I got there they told me sorry we don't have it you want to see exl or smiler. You got to be kidding stay away from them and I will tell everybody about this And never ever try to contact me on my cell phone please More
by Honda2014
Employees Worked With
Andrew Wallett, Matt Cole, Ed King
August 28, 2015
Couldn't Get a Better Deal Anywhere Else Really enjoyed working with Randy Lawrence. He was as nice as can be, wasn't pushy in the least, and made our car buying experience wonderful! Really enjoyed working with Randy Lawrence. He was as nice as can be, wasn't pushy in the least, and made our car buying experience wonderful! More
by hatethedrake
Employees Worked With
Randy Lawrence
August 23, 2015
Great Dealership We have purchased 5 Hondas from Cicca Honda. Every purchase was a good experience. We have worked with Joe Barone, Matt Cole, Chad Rex and Nick Coo We have purchased 5 Hondas from Cicca Honda. Every purchase was a good experience. We have worked with Joe Barone, Matt Cole, Chad Rex and Nick Cook, and have had great experiences with each one of them. Also very happy with the service department. More
by Marv and Barb
Employees Worked With
Joe Barone, Matt Cole, Chad Rex, Joie Young, Greg Long, Melanie Kuzma, Nick Cook
August 13, 2015
Our 3rd Honda Purchase We've bought lots of cars over our lifetime but Ciocca Honda and more specifically, Joe Barone our Sales Consultant at this dealership, is just a plea We've bought lots of cars over our lifetime but Ciocca Honda and more specifically, Joe Barone our Sales Consultant at this dealership, is just a pleasure to do business with. This is the third vehicle we have bought from Joe. We especially like his professionalism and his nice sense of humor. He never has failed to call us on our birthdays and keeps us up to date on what's going on with the type of cars we like. We've sent a number of friends to him and they have bought vehicles from him. When we get a new car he's there through the entire process to answer all questions, to show us the new vehicle and to explain new innovations we're not familiar with. In our opinion he's a great asset to Ciocca Honda's business. Norm and Dona More
by Norm & Dona
Employees Worked With
Joe Barone, Nick Cook
July 31, 2015
Pleasant buying experience Was in the market for a new car. I have always liked Hondas and decided to take a look at the Honda Accord 2015 model. Decided to go to Ciocca's which Was in the market for a new car. I have always liked Hondas and decided to take a look at the Honda Accord 2015 model. Decided to go to Ciocca's which was a bit of a drive for me but came highly recommended. I had my Father who was visiting from India with me and we dropped in for a test drive on a Saturday afternoon. Our sales person, Ed King was very courteous, extremely knowledgeable and overall sold me on the car after a test drive. The Sales Manager Matt Cole was a swell guy to talk to. Ed worked with me on the car and the color I wanted, and a few days later I drove off with a new Accord EX in brilliant Obsidian Blue. Love the vehicle and I especially liked the folks at Ciocca for their outstanding salesmanship and very smooth buying experience. Would definitely recommend them. More
by vik1124
Employees Worked With
Matt Cole, Ed King
July 30, 2015
Deceptive practices when sighing the contracts We are not 100 per cent happy with the final signing of the the financing of our 2015 honda accord which we love. Not once but twice they tried to pul We are not 100 per cent happy with the final signing of the the financing of our 2015 honda accord which we love. Not once but twice they tried to pull one over on us.we....have to bring it to there attention. They did clear it up.so...instead of the changed the or lowed the base price but still added or should I said they played with the figuresto make it look like we were getting a deal.which we did not.we did not bicker about our trade or the price we agreed one.they and us were informed the included all taxs and other amounts in price.so that was what a I called cheating and they did not care about out feelings . They wanted a sale and they got it. All we wanted was a fair and happy deal.to complain about a lousy $1400 that they said they would take off the price we agree on and the finance man knew this .there is more to this .but people be careful when financing a car at ciocca honda.. . More
by Hersha83
Employees Worked With
Tony Kertulis, Greg Long, Ed King, Mary Pratt
July 20, 2015
Service I had a pleasant experience with buying my car. The only thing that I would say is I had to see 3 people before I left the dealership with my car. I had a pleasant experience with buying my car. The only thing that I would say is I had to see 3 people before I left the dealership with my car. Would like to only have to deal with one person one buying a car. More
by redhead
Employees Worked With
Bryan Rhoda
July 01, 2015
Great deal on an awesome car i hadn't been car shopping in years, so getting into it this time around was..eye-opening. Ciocca was a breath of fresh air after some of the exper i hadn't been car shopping in years, so getting into it this time around was..eye-opening. Ciocca was a breath of fresh air after some of the experiences I had elsewhere. They were efficient polite, and gave me an incredible price on a 2012 civic that fit within my budget. Love them and recommend them highly. Wild definitely buy there again. More
by iGlen
Employees Worked With
Greg Long, Sean Solomon, Alex Weisberger, Bryan Rodas, Edwin Cortez
June 28, 2015
No pressure / friendly staff 1st car for our daughter. We hate car shopping. We own a 2000 and a 2002 if that's any indication. A Honda and a Toyota. Both reliable. That's wh 1st car for our daughter. We hate car shopping. We own a 2000 and a 2002 if that's any indication. A Honda and a Toyota. Both reliable. That's why we looked for a Honda for the girl. Ciocca had a fair price initially online. Car was clean. One month in and no problems. Everyone was helpful and there was never, ever, any pressure. Lightning Fast response to initial inquiry emails (other dealers take note). Mary Pratt online was very helpful and very responsive. We're 10 minutes away and I doubt we'd have gone in at all if not for her. Search started online as most do these days. Other dealers were slow to respond if they responded at all. We eventually looked at other similar vehicles. Ciocca gave best price and fastest responses. We hope they're that fast should any problems with the car arise. Constant, but not over-the-top follow-up pre-sale by Mary Pratt and Michael Melhorn. At the dealership it wouldn't hurt to have a receptionist or at least some type of direction when you enter. That could have been due to the times of day we were there. There's otherwise an empty receptionist's desk and I had to call the salesman to let him know we were there. Alex in F&I knew we were pre-financed. He still did his job very well and explained all available options, again with no pressure. One check-in (so far) after purchase and no barrage of annoying emails/calls after the sale. Ciocca will definitely be a first stop to look for our next vehicle. Michael Melhorn is a friendly, helpful pro at the dealership. Look him up if you go there. Sean Solomon got the job done quickly and painlessly. More
by BT
Employees Worked With
Michael Melhorn, Sean Solomon, Alex Weisberger, Mary Pratt
June 19, 2015
Shop multiple dealers first And make sure you look all over your vehicle....found cigarette burns in mats after they had it detailed. Thought my sales person was veined honest a And make sure you look all over your vehicle....found cigarette burns in mats after they had it detailed. Thought my sales person was veined honest and fair but realized afterword I had been taken for a ride. Run like xxxx. More
by Herewegoagain
Employees Worked With
Amy Troutman, Sean Solomon, Alex Weisberger
