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Ciocca Honda of Harrisburg
Harrisburg, PA
1,236 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,236 Reviews of Ciocca Honda of Harrisburg
June 22, 2018
Great Purchasing Experience Matt Buller was a real pleasure to work with when buying my new Civic. His knowledge, patience, and straightforwardness made the whole experience eas Matt Buller was a real pleasure to work with when buying my new Civic. His knowledge, patience, and straightforwardness made the whole experience easy and laid back. I never felt pressured and I could tell he wanted to help me find the perfect car and worked very hard to do so. I would absolutely recommend him to a friend. More
by M Giordano
Employees Worked With
Matt Buller
June 21, 2018
Great experience Matt Buller was great to work with it’s been awhile since I bought a newer vehicle made you feel comfortable and not pressured thanks Matt Buller was great to work with it’s been awhile since I bought a newer vehicle made you feel comfortable and not pressured thanks More
by Matt
Employees Worked With
Marcus Davis , Matt Buller
June 19, 2018
Review of my experience purchasing a CRV at Ciocca Honda. Great experience dealing with Matt Buller. Matt was very helpful, informative and patient with me explaining features of my new CRV. I would certain Great experience dealing with Matt Buller. Matt was very helpful, informative and patient with me explaining features of my new CRV. I would certainly recommend him to a friend. Thanks, Matt. More
by jan
Employees Worked With
Matt Buller
June 19, 2018
Very shady Went there on 6/13/18 to look at a preowned vehicle. During the test drice the salesperson Matt Buller noticed a burning smell. He had me pull to look Went there on 6/13/18 to look at a preowned vehicle. During the test drice the salesperson Matt Buller noticed a burning smell. He had me pull to look the vehicle over and couldn't find anything wrong so we drove steaight back to the dealership. They took right into service while I waited a half hour and got no answer. I was told tgey would call as soon as they knew and you guessed it I had to call them. I was there was an unrepaired recall on the water pump and they would have to send it to their Chevy store for repair and it would be back by the end if the week. I keep in touch daily and made it known I wanted the vehicle. Finally heard from Matt Buller that it would be done and back on 6/15/18 but in his opinion it wouldn't be but I have first chance at it and we scheduled for me to come in on 6/18/18. I was then left a voicemail from Sales Manager Brian Rodas that it been sold. So much for first chance at it. His lame excuse was Ciocca doesn't hold preowned vehicles which it wasn't be held it was being repaired which he could not grasp. He gave me the most insincere lame apology ever and told me he would try to find another vehicle which means I will never hear from him again. I then talked to Matt Buller who said he was surprised to find out it was sold. I then talked to General manager Brian Lewis who could only give the prescrited apology and no one offer any solution to rectify the situation. Imagine that. Most unprofessional car sales people I have ever dealt with. They are the type that give car sales a bad name. If you choose not to heed my warning be prepared to have the car you want sold to someone else right under your nose. Mr. Ciocca these are the people you choose to run your business. More
by Ron Schellhammer
Employees Worked With
Nicole Mixell and Matt Buller, Bryan Rodas, Jason Hlavaty, Brian Lewis
June 16, 2018
Get what you ask for and pay for! Connecting to the Service department is the only downfall I've experienced. I have been on hold for lengthy times, and it is annoying. Ciocca should i Connecting to the Service department is the only downfall I've experienced. I have been on hold for lengthy times, and it is annoying. Ciocca should invest in some help for his Service Team. Some of the Service Reps are Fantastic, some sound like they don't want to be speaking to the customer, maybe burned out, maybe they need a new career. Ciocca?? Once you have a Service Rep that cares, you are treated very well. I have asked a lot of questions, and have asked for costs, before the service is done. They have ALWAYS done exactly what was asked for, and the bill was ALWAYS as quoted before the service began! My wife and I have purchased sets of tires for both cars, and Ciocca had very competitive pricing, and there were no surprises after the work was done! The ONLY surprise, is when they find a way to package the service for a discounted cost!!! After the service is complete! Excellent... More
by Brent
Employees Worked With
Tom Calianno, Patrick Metz, Brian Lewis
June 12, 2018
New Honda Sport I had researched 2018 Hondas and knew what I wanted before I went to the dealership. I was shown what I wanted and not pressured to consider anything I had researched 2018 Hondas and knew what I wanted before I went to the dealership. I was shown what I wanted and not pressured to consider anything else. Overall a great experience. I will purchase our next car at this dealership and service our other two Hondas there as well. More
by Tracypc
Employees Worked With
Matt Buller
June 04, 2018
Fresh off the delivery truck Went to dealer searching for new Civic, had older Civic and was pleased with dependability. Test drive convinced us to go for it, but hesitant because Went to dealer searching for new Civic, had older Civic and was pleased with dependability. Test drive convinced us to go for it, but hesitant because no colors of present stack fit our choice when Matt realized there was a blue one just in and bingo that was the exact color we wanted. After time for dealer to get it inspected and cleaned up off we drove in Betsy the Blue Honda. Happy since. Matt was great and Marcus dealt with lots of papers with glee. Thanks to all. You will always be my car dealer. More
by Betsy the blue Honda
Employees Worked With
Marcus Davis, Andrew Wallett, Matt Buller
June 03, 2018
First time buyer First car purchased at Ciocca. I had very high expectations and they were met for the most part. People there are very friendly and seem to care. First car purchased at Ciocca. I had very high expectations and they were met for the most part. People there are very friendly and seem to care. More
by Capnbirdie
Employees Worked With
Matt Buller, Dylan Onufrak, Chris Schwartz, Patrick Metz, Brian Lewis
June 03, 2018
A Good Experience We were at the end of our lease and Matt helped us figure out the best option for us. While we weren't expecting to lease a new Odyssey, Matt laid ou We were at the end of our lease and Matt helped us figure out the best option for us. While we weren't expecting to lease a new Odyssey, Matt laid out all the options, open and honestly. He was willing to discuss the pros and cons to each option, so that I could make the best decision for us. He really didn't pressure us either way. Matt clearly values his customers, appreciates his job, and gives back to the community by volunteering in his spare time. More
by Andrew
Employees Worked With
Matt Buller
June 02, 2018
CRV Purchase I knew I wanted a CRV for my retirement car but didn't want a brand new one. I searched online and found just the one I wanted. Dealing with Jason Hla I knew I wanted a CRV for my retirement car but didn't want a brand new one. I searched online and found just the one I wanted. Dealing with Jason Hlavaty made this purchase a very easy purchase for me. Started out with Ana Martin setting up the appointment. Jason greeted me right away. I didn't have to waste any of my time waiting to be seen. After I told him what I wanted, he explained the vehicle features and during the test drive answered all my questions. Even took me to my daughter's work so she could drive my Cobalt home and I could take the CRV home. Now that's service. The after the sale calls were much appreciated as well. I would recommend Jason to anyone who wants to purchase a vehicle. My husband was not along when I bought the car and Jason answered all his questions over the phone and included a business card so that any time we have questions we can contact him. Call Jason. You will be glad you did. Brooks Collins went over all the paper work and financing and he did not push the extra add-ins I could have purchased but left me decide. He explained all the options available for financing and when I walked out the door it was a done deal with me in the driver's seat. More
by Happy Grandma!
Employees Worked With
Ana Martin, Jason Hlavaty, Brooks Collins
