Ciocca Honda of Harrisburg

Don’t trust them Planned to purchase car but could not get trade there until Saturday. Was told I could not put deposit on car despite my repeated attempts to do so. Planned to purchase car but could not get trade there until Saturday. Was told I could not put deposit on car despite my repeated attempts to do so. Told them I would sign agreement that evening with intent to purchase on Saturday. They were well aware of my Intention to return on Saturday. I was very explicit. They sold the car!! Disguisting. No integrity. More

Quick and easy! Everyone at ciocca was so helpful and made my purchase of the 2018 Honda very easy. I would recommend time and time again! Thanks Ciocca! Everyone at ciocca was so helpful and made my purchase of the 2018 Honda very easy. I would recommend time and time again! Thanks Ciocca! More

Went in to check out used cars Stopped at Honda Friday after work just to see what they had met with Zak he asked for all the details of what we wanted then found a CR for us to see Stopped at Honda Friday after work just to see what they had met with Zak he asked for all the details of what we wanted then found a CR for us to see took a test drive checked out everything brought Brooks in to discuss financial aspects they answered all of our questions and within a short time we had a deal picked it up Saturday best car buying experience I have ever had thanks so much to Zak for the time and patience you were GREAT More

Honda Pilot Matthew Buller was an excellent salesman. He was very professional and knowledgeable. I enjoyed my purchase experience. My kids love the movie screen Matthew Buller was an excellent salesman. He was very professional and knowledgeable. I enjoyed my purchase experience. My kids love the movie screen and riding in the car! More

Loved the vehicle we purchased---didnt like feeling hustled Loved car-felt huslted during warrentees---also process. Also sales team complained about how busy they were and how long and hard they have to work. Loved car-felt huslted during warrentees---also process. Also sales team complained about how busy they were and how long and hard they have to work. Did not feel as though my sale was that important to them More

Excellent overall experience We were in the market for a very specific used car to tow behind our motor coach. I found that Ciocca had several used units that met our specs. We wo We were in the market for a very specific used car to tow behind our motor coach. I found that Ciocca had several used units that met our specs. We worked with Ana Martin on line, who turnmed us over to Jeff Romero when we arrived. Jeff s a sales professional who has been in the industry for a number of years. He listed to our needs, showed us several cars. He then helped us negotiate a deal we were satisfied with. He did all this knowing we were on a tight timeline for another appointment. The experience was seamless, and pleasant. When we returned to take delivery, Jeff had the car cleaned and ready to go. He turned us over to Brooks Collins in F&I. Like Jeff he is a tenured professional. He explained our paperwork, what we were signing, and offered some after sale options, without any high pressure tactics. We enjoyed our purchase process, and highly recommend Ciocca Honda , Ana , Jeff and Brooks. More

Great people My wife and I are going to retire in 2 years and we wanted to upgrade from our CRV to a Pilot so we could pull a small camper. We never had such a gre My wife and I are going to retire in 2 years and we wanted to upgrade from our CRV to a Pilot so we could pull a small camper. We never had such a great experience in buying a vehicle. Matt Buller was nothing but professional and courteous. And I might add, very patient and worked with us well after the store closed on a Holiday weekend. My wife and I strongly recommend Matt and the Ciocca management team as they were all just great to work with More

Great customer service In a time when customer service isn't always given much attention, this is one dealership that obviously takes pride in the customer experience. We w In a time when customer service isn't always given much attention, this is one dealership that obviously takes pride in the customer experience. We were greeted by name, water was offered on numerous occasions and most importantly our time limitation was treated with respect. We received a fair deal and are very happy with the product and purchase experience. Jeff understood our needs and went out of his way to make sure our experience was excellent! On a side note-our new purchase survived the tourential flood of Mt Joy only hours after purchase. Hondas are great vehicles! More