Ciocca Ford

Towed truck to Service Center in Quakertown, Pa. . They called and told us what needed to be done and how much. Agreed to it. Days later we were called after they took our truck apart to fix it and d . They called and told us what needed to be done and how much. Agreed to it. Days later we were called after they took our truck apart to fix it and determined that they had no one there qualified to fix it, had to tow it a second time and was charged over $1000.00 dollars ( the full price quoted) for taking it apart and not being able to fix it. Totally not right. More

It was a great experience, the staff were honest and not high pressure, which I thoroughly appreciated. high pressure, which I thoroughly appreciated. More

My purchasing experience was quick, exactly as promised. Highly recommend. Kris was especially awesome. He asked insightful questions with the goal of getting us the best care for our needs. Him and the t Highly recommend. Kris was especially awesome. He asked insightful questions with the goal of getting us the best care for our needs. Him and the team went above and beyond. More

It was awesome they were very helpful and informative. I couldn't have asked for a better team I couldn't have asked for a better team More

I was and out, very quick and easy process. Everyone was kind responsive and flexible Everyone was kind responsive and flexible More

Logan was very considerate and patient with my search and process to the end support process to the end support More

Logan was great to work with and was helpful navigating the car buying process. Very nice guy. the car buying process. Very nice guy. More

We were under a severe time crunch to replace a vehicle for our son who was home on spring break. They were able to expedite the pre-sale service and deliver the truck to our local Ciocca location on time for our son who was home on spring break. They were able to expedite the pre-sale service and deliver the truck to our local Ciocca location on time with no excuses. More

I was very pleased with the greeting and the car presented. Dane was professional, explained all and worked to get me a wonderful monthly payment. I was so pleased. I wish I would have known that presented. Dane was professional, explained all and worked to get me a wonderful monthly payment. I was so pleased. I wish I would have known that when I went to sign the papers, that perfect, wonderful payment was going to go up by $101. A bit of a surprise and to that end, was grateful to Dane for presenting the lower payment. I have had the care for 3 full days and am liking the look, the way it drives and the room that I have. More

UPDATE- received my money back. I am satisfied with the outcome. Brought my Ford SUV here due to damage that was partially covered by my insurance thinking because they are a For I am satisfied with the outcome. Brought my Ford SUV here due to damage that was partially covered by my insurance thinking because they are a Ford dealership I would get quality service. As far as I know the damage was repaired (I'm not a mechanic) but I requested an oil change while it was there which included topping off all fluids and for over $82 it should! no fluids were topped off and in fact there was zero windshield wiper fluid, the antifreeze was below minimum, i am not even sure they did the oil change. I called, no one was available but I was assured they would tell them. I messaged via their website. I e-mailed one of the service managers. it’s now over 24 hours later and no one has tried to reach me. BEWARE, THEY DO NOT CARE, they take the money but do not provide the service. More