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Ciocca Ford of Souderton

Souderton, PA

Overview
Employees
Reviews
Vehicles
4.7
455 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 455 reviews

September 12, 2024

Good at communicating with the customer. Explained well what service needed and the cost. Very satisfied with the work. More

by DALESOUDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Sep 12, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, Dale! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 12, 2024

Paul was great! Thank You! See you again. No problems so far. Have a great day More

by JYARD16
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

September 09, 2024

I used the pick up service when I had my car serviced. They arrived when they said they would and returned it when it was done. More

by CMAHER9863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, CMaher! We're always here to help if anything else comes up!

September 09, 2024

Great team of professionals that to care for their customers. They do as they say, always on time and on budget. The services are exceptional. Thank you to all at Ciocca Ford of Suderton. More

by JAVMATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Ciocca Ford of Souderton responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

September 09, 2024

We have been using Ciocca Ford service for twenty one years and have been very satisfied. More

by CHIEFBKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Ciocca Ford of Souderton responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

September 08, 2024

I like working with Ciocca. Your professionalism and customer service is much appreciated and I trust your workmanship. More

by SLANDIS.7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Ciocca Ford of Souderton responded

SLandis, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 07, 2024

Very unprofessional organization. Instead of honoring your warranty you tried to pull a fast one and it backfired. Another example of why car dealers have such bad reputations. More

by NONE23
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
JP Stowman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 07, 2024

Not too please. Lack truth and honesty. Still waiting for my plates. 5 months now!!! More

by CERVICAL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ettore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 06, 2024

Paul Roderman at Ciocca Ford Service in Souderton provided excellent service and kept me informed all along the way during my recent service visit for my Ford Edge. Thanks to Paul and Ciocca Ford Sou More

by MARY.C.MALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Mary! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 05, 2024

Always reliable upfront and courteous with all my visits. Can’t wait to come back! More

by DAVID.KOSTELNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review, David! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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