Ciocca Ford of Souderton

The entire process was fantastic! The automobile we purchased is for my daughter and everyone was thoughtful and patient through all of the paper work and preparation. These folks are kind, thoughtful, purchased is for my daughter and everyone was thoughtful and patient through all of the paper work and preparation. These folks are kind, thoughtful, respectful and patient without the pushy over the top what will it take to sell now annoying tactics. We as a family have purchased 5 new fords in the past 15 years, 3 from Faulkner-Ciocca and will most likely make our next purchase here as well. More

This is my second vehicle this year from Z. Friendly, attentive,and no pressure,a fresh breath in car sales! All other services at this dealer are very professional. attentive,and no pressure,a fresh breath in car sales! All other services at this dealer are very professional. More

What a great experience!! As a first time car buyer I was very nervous because I wasn't really sure what I was getting myself into and I was not sure of who to trust. Well, I am so glad that I chose this dea very nervous because I wasn't really sure what I was getting myself into and I was not sure of who to trust. Well, I am so glad that I chose this dealership! From start to finish, they were excellent and extremely honest. As soon as i walked in Joe Hooven made me feel very welcomed. He immediately put me in the right direction. You could tell that they were not trying to sell me the most expensive car on the lot, they look out for your best interest and really take the time to sit down with you to find that "perfect" car. They answered all my questions and left me with no doubts at all. The communication was excellent and the process was simple and smooth.After I decided on a the car, Joe really took the time out to find me the best price. Chris took the time out to answer all of my questions about leasing, buying and so much more, he was very knowledgeable! Zenas was awesome! Before I left with my new car, he took the time to register and sync my iphone to my new car and explain in detail all the wonderful aspects of the car. He answered every question I had about the car and so much more! I could have not asked for a better first time experience, they are a great dealership with friendly, honest, professional employees! Thank you so much for helping me lease my 2012 Ford Escape! I couldn't have done it without you guys! More

After several horrible experiences with new car salesmen we ended up at Faulkner-Ciocca in Souderton, PA. This was after a similar vehicle was sold out from under us at their Quakertown location. Well, it a we ended up at Faulkner-Ciocca in Souderton, PA. This was after a similar vehicle was sold out from under us at their Quakertown location. Well, it all worked out for the best. We had the most hassle free experience purchasing our new Ford Ranger. Our salesman, Chris Seifert, was terrific and almost seemed put out that we weren't allowing him to do MORE to help us. (Honestly, I don't know what else he could have done, he was great.) I drove the truck home, a two hour drive, and liked it more with each passing mile. I can't rate this salesman or dealership high enough. They are to be commended. More

Zenas was very helpful. He worked with us over the phone and email to help us "build" the perfect car and ordered it for us. We met him for the first time the day we picked up my new car. It fit the specs and email to help us "build" the perfect car and ordered it for us. We met him for the first time the day we picked up my new car. It fit the specs we mapped out perfectly plus it arrived earlier than expected! Thanks to everyone at Faulkner-Ciocca Ford in Souderton for a pleasant car buying experience. More

We have dealt with Faulkner/ciocca several times in We have dealt with Faulkner/ciocca several times in purchasing trucks and car. they are great to deal with and recommend anyone to go to them for a We have dealt with Faulkner/ciocca several times in purchasing trucks and car. they are great to deal with and recommend anyone to go to them for a purchase. More

Do Not Go To This Dealership. They us tactics as you would find at “Joes Used Autos”. I purchased a new car at this dealership after receiving a decent price via the internet. I called the dealership to would find at “Joes Used Autos”. I purchased a new car at this dealership after receiving a decent price via the internet. I called the dealership to arrange an appointment to see the car they had provided a quote for. They put me on hold for 5 minutes to confirm the car was available and then told me it was there. I arrived at the dealership only to be told that someone had put a deposit on the car 2 days before. They convinced me to test drive another car which was “similar” to the car I wanted to see and said they would search inventory at other local dealerships. When I returned from the test ride, I was informed an identical car as the one I had been quoted on had been found but would cost me $200.00 more to have it transported. I should have just got up and walked but I didn’t. They then took my trade out to “check it out”. The price they offered seemed low and they then raised it by $800.00. However they repeatedly deceived and manipulated me regarding the value of my trade. It is my fault that I fell for what they were telling me only to discover they are now selling my trade for almost $6000 more than what they offered me. They told me repeatedly they were going to send my trade to auction and were giving me almost as much as they could get for it. When I confronted them regarding their deceptions, they continued to play the” Lie Game”. Take anything they say to you with a grain of salt, maybe two. Better still do not even go to this dealership. Everything they do is for the mighty dollar – no thought of fairness or truth to their “valued Customers”. I do believe a dealership should make a “Fair Profit” but I feel the treatment I received was far from “Fair”. It is my fault, I tend to trust people, and I fell for their frequently repeated “We don’t do business like that” line. Buyer Beware – Better still - Do not even go to this dealership. More

After searching for week for a car for my son, I wandered ont the Faulkner Ciocca lot in Souderton. I was greeted very proffesionally by Brian Sturges. I explained that I had a tight budget and needed a car ont the Faulkner Ciocca lot in Souderton. I was greeted very proffesionally by Brian Sturges. I explained that I had a tight budget and needed a car for my son. Brian searched his inventory and found the perfect vehicle that had just been traded in. Other dealerships would not even entertain me when they knew what my budget was and what I was looking for. Brian made everything easy and enjoyable. Eric (in finance) was great! I would recommend this dealership to anyone. My son is so happy with his new car and I am happy to have mine back. More

The experience at Faulkner-Ciocca Ford was not only painless, but enjoyable. Mark Phillips, the salesman, answered all questions honestly and personably and, together with the staff, created a great de painless, but enjoyable. Mark Phillips, the salesman, answered all questions honestly and personably and, together with the staff, created a great deal on my Fiesta. More

Z Bean is one of if not the best car salesman I have ever dealt with. He is friendly but more important he is honest. He provided a very good price up front (better than other dealers I had talked to) and dealt with. He is friendly but more important he is honest. He provided a very good price up front (better than other dealers I had talked to) and he worked with me to provide a higher price for my trade in based on some improvements he suggested to increase the value. He was courteous at all times including during a time of personal family crisis. He was just a down to earth person who was real. I would highly recommend him to others as you will get the best of all worlds (quality car, really good price and easy to deal with personality). More