Ciocca Ford of Souderton

Zenas was very helpful. He worked with us over the phone and email to help us "build" the perfect car and ordered it for us. We met him for the first time the day we picked up my new car. It fit the specs and email to help us "build" the perfect car and ordered it for us. We met him for the first time the day we picked up my new car. It fit the specs we mapped out perfectly plus it arrived earlier than expected! Thanks to everyone at Faulkner-Ciocca Ford in Souderton for a pleasant car buying experience. More

We have dealt with Faulkner/ciocca several times in We have dealt with Faulkner/ciocca several times in purchasing trucks and car. they are great to deal with and recommend anyone to go to them for a We have dealt with Faulkner/ciocca several times in purchasing trucks and car. they are great to deal with and recommend anyone to go to them for a purchase. More

Do Not Go To This Dealership. They us tactics as you would find at “Joes Used Autos”. I purchased a new car at this dealership after receiving a decent price via the internet. I called the dealership to would find at “Joes Used Autos”. I purchased a new car at this dealership after receiving a decent price via the internet. I called the dealership to arrange an appointment to see the car they had provided a quote for. They put me on hold for 5 minutes to confirm the car was available and then told me it was there. I arrived at the dealership only to be told that someone had put a deposit on the car 2 days before. They convinced me to test drive another car which was “similar” to the car I wanted to see and said they would search inventory at other local dealerships. When I returned from the test ride, I was informed an identical car as the one I had been quoted on had been found but would cost me $200.00 more to have it transported. I should have just got up and walked but I didn’t. They then took my trade out to “check it out”. The price they offered seemed low and they then raised it by $800.00. However they repeatedly deceived and manipulated me regarding the value of my trade. It is my fault that I fell for what they were telling me only to discover they are now selling my trade for almost $6000 more than what they offered me. They told me repeatedly they were going to send my trade to auction and were giving me almost as much as they could get for it. When I confronted them regarding their deceptions, they continued to play the” Lie Game”. Take anything they say to you with a grain of salt, maybe two. Better still do not even go to this dealership. Everything they do is for the mighty dollar – no thought of fairness or truth to their “valued Customers”. I do believe a dealership should make a “Fair Profit” but I feel the treatment I received was far from “Fair”. It is my fault, I tend to trust people, and I fell for their frequently repeated “We don’t do business like that” line. Buyer Beware – Better still - Do not even go to this dealership. More

After searching for week for a car for my son, I wandered ont the Faulkner Ciocca lot in Souderton. I was greeted very proffesionally by Brian Sturges. I explained that I had a tight budget and needed a car ont the Faulkner Ciocca lot in Souderton. I was greeted very proffesionally by Brian Sturges. I explained that I had a tight budget and needed a car for my son. Brian searched his inventory and found the perfect vehicle that had just been traded in. Other dealerships would not even entertain me when they knew what my budget was and what I was looking for. Brian made everything easy and enjoyable. Eric (in finance) was great! I would recommend this dealership to anyone. My son is so happy with his new car and I am happy to have mine back. More

The experience at Faulkner-Ciocca Ford was not only painless, but enjoyable. Mark Phillips, the salesman, answered all questions honestly and personably and, together with the staff, created a great de painless, but enjoyable. Mark Phillips, the salesman, answered all questions honestly and personably and, together with the staff, created a great deal on my Fiesta. More

Z Bean is one of if not the best car salesman I have ever dealt with. He is friendly but more important he is honest. He provided a very good price up front (better than other dealers I had talked to) and dealt with. He is friendly but more important he is honest. He provided a very good price up front (better than other dealers I had talked to) and he worked with me to provide a higher price for my trade in based on some improvements he suggested to increase the value. He was courteous at all times including during a time of personal family crisis. He was just a down to earth person who was real. I would highly recommend him to others as you will get the best of all worlds (quality car, really good price and easy to deal with personality). More

I had a fantastic experience with the dealership and my salesperson in particular. I was well taken care of, both in the pre-sales experience with explanation of the cars that I was looking at, as well as salesperson in particular. I was well taken care of, both in the pre-sales experience with explanation of the cars that I was looking at, as well as the post-sales/delivery aspect. I ended up with a great new Ford Edge, and couldn't be happier! I highly recommend them. More

I was a nervous wreck. I haven't bought a new car, yet an SUV, in 12 years and I made a pain of myself. Zee kept going over the new gadgets with me and made me feel as comfortable as possible in the new an SUV, in 12 years and I made a pain of myself. Zee kept going over the new gadgets with me and made me feel as comfortable as possible in the new car, before I drove it off the lot. I also had a test drive with Tom (another salesman there) and found the 2 Erics there to be very pleasant and kept me laughing through all the paperwork. I would heartily recommend this dealership to anyone for purchasing a car. More

"Z" was very helpful in ordering me exactly what I wanted for my new Ford Fusion. He took the time to explain all the options and even had a similar but perfect car for me to drive. He kept me updated with for my new Ford Fusion. He took the time to explain all the options and even had a similar but perfect car for me to drive. He kept me updated with the entire ordering process. My car arrived pretty much on time as he predicted. More