Ciocca Ford of Souderton

This was a great experience for our family. Everyone was friendly and easy-going. We would recommend this dealership for others looking for a new or pre-owned vehicle. friendly and easy-going. We would recommend this dealership for others looking for a new or pre-owned vehicle. More

Faulkner Ciocca Ford of Souderton has incredibly polite and professional staff. While I was comparing one vehicle to another on their lot I noticed their huge selection and inventory. That was impressive. and professional staff. While I was comparing one vehicle to another on their lot I noticed their huge selection and inventory. That was impressive. Moreover, the salesman (Jonathan) patiently allowed me just the right amount of time to intelligently make my observations and then he approached me in a very cordial and pleasant manor. I didn't feel high powered pressure at any point of the experience. Everyone from Jonathan (sales), to Joe (sales) who evaluated my trade in, to Nick (Finance) who was thorough in explaining financing, to Alex (delivery) who went over the functions of Sync and Sirus with me was just awesome. I loved the smooth experience and the Ford Edge I bought! We will be back to get another car for the wife when it's time. I will refer anyone who is in the market to buy from Faulkner Ciocca Ford (SOUDERTON) always. More

As a first time buyer I have to say that I was extremely impressed with my experience through this dealership. Their team works great together, they are prompt and they are very sociable. I was looking arou impressed with my experience through this dealership. Their team works great together, they are prompt and they are very sociable. I was looking around for a vehicle with my dad and grandfather this past Saturday and had stopped here. They were very honest with me. John made sure to inform me after greeting me that he was new before discussing anything so I knew if something was wrong, it was an honest mistake not an attempt to mislead me. I saw the Ford Fusion when I first got there and was interested in it. After test driving it I decided instantly that I wanted it. I explained what I wanted to do and why and they understood. Joe Hooven was the next person I worked with because he had experience and was teaching John and helping him so he could learn more about the processes and how they all work. I knew I wanted the car no matter what even if I had to buy it flat out. I had explained that I preferred to put money down on it and get a loan to finance the rest so I could build up my credit since I have none. They understood and so we began working on all the necessary info. They made sure that any discounts that I qualified for were accounted for and they were awesome when it came to giving me a price for my trade in. They sent in my application and then we just had to wait until the following Monday to hear back. In the mean time I also had looked into other places for a possible car loan. When Monday came around, it turned out my credit was going to be a problem. At first I had only one option for a loan and it was an expensive one. So after talking to my bank I was able to get approved for a decent one there if I wanted to use it. After I had let the dealership know my bank was willing to give me and asked if it would change anything if I increased the amount of money I put down and he checked around again. By Monday night, thanks to their patience and outstanding effort, I not only drove away with the car I wanted, but I also got it at a great price, with an unbeatable loan and a good bit of new knowledge that I did not have before. I have to say that they did an amazing job and handled the obstacles well with great patience. I learned quite a bit during my experience. John and Alex showed me the car and it's features and explained how it all works. Joe explained how leasing and financing work as well as what goes on when applying for a car loan. Nick Jenny explained how the coverages work and what everything meant in detail so I knew. They were the 4 I dealt the most with and they went above and beyond to help me out. I really appreciate all the work they put into this. Myself and my car both are proof that while there are some dealers out there that may not be the greatest, they certainly fall under the category of dealers who really are looking out for you. If you're ever looking for a vehicle and are not too far away from Faulkner-Ciocca Ford dealership in Souderton I strongly recommend going there. This is coming from an average, every day guy who got a great car, great price and great experience. Happy hunting! More

Mark Phillips was great to deal with. Mark was honest and made it easy for us to purchase our new vehicle. We would recommend Mark and this dealership to all of our friends and family . and made it easy for us to purchase our new vehicle. We would recommend Mark and this dealership to all of our friends and family . More

Best experience ever purchasing a vehicle. I felt as though Troy was upfront and honest with me. He was very knowledgeable and continued to work through the process of the purchase. I am strongly reco though Troy was upfront and honest with me. He was very knowledgeable and continued to work through the process of the purchase. I am strongly recommending anyone who is interested to seek Faulkner Ford and Troy's assistance. He should be commended for his hard work and making the experience positive. I had three other options and felt that Troy and Faulkner's "approach to selling c\vehicles" was the main reason I decided to purchase from Souderton. Thanks for the great experience. I will be bringing my wife in soon to look at the Fusions!! More

My experience there could not have been any better. Working with Troy Nelson was enjoyable. He was hosnest and intellegent. He is there to get you the best deal on your new car. I will be coming back t Working with Troy Nelson was enjoyable. He was hosnest and intellegent. He is there to get you the best deal on your new car. I will be coming back to purchase another car even if I have to go across half of Pennsylvania. More

I inquired about a 2013 Ford Fusion that Faulkner Ciocca Ford had posted on AutoTrader.com. They got back to me within a few hours with their quoted prices, which I found to be very agreeable. I scheduled Ford had posted on AutoTrader.com. They got back to me within a few hours with their quoted prices, which I found to be very agreeable. I scheduled a test drive for that evening, a Wednesday, and headed to the dealership to take a test drive. I wasn't expecting to purchase the car that night, although that is exactly what happened. The staff were very friendly and helpful, and the price was very good for the car. I definitely recommend giving Faulkner Ciocca an opportunity if your looking for a vehicle. More

My experience was extremely positive for the following reasons: The internet rep (Brad) was very responsive and provided attractive financial information, which is why I went to this dealership. The sale reasons: The internet rep (Brad) was very responsive and provided attractive financial information, which is why I went to this dealership. The salesman (Alex) was knowledgeable, friendly and patient with my many questions. Finally, the finance manager (Bryan) explained the lease clearly. All members were very friendly and helpful. There was no hard sale and no need receive a disertstion from a manager, a practice that typically results in a no sale for me. I will definitely acquire another car from this dealership in the future. More

I have been shopping for 2 months looking for a new Ford Truck. After being les than pleased with other dealerships in the area I stoped into the Souderton location while shopping in the area. I was greated Truck. After being les than pleased with other dealerships in the area I stoped into the Souderton location while shopping in the area. I was greated by AJ and was extremely pleased by the "NO BS" approach and how direct the conversation was. Not only did AJ work to find the truck I wanted he also was able to make sure I was able to get some "add-ons" that I wanted to make the truck a bit more personalized. I would recommend this dealer and specifically AJ to anyone I know looking for a vehicle. More

was looking to purchase a vehicle, went to a number of different dealerships to find the right vehicle. Was considering a used as well as new and Troy Nelson was a great help in finding the right vehicle. different dealerships to find the right vehicle. Was considering a used as well as new and Troy Nelson was a great help in finding the right vehicle. I would say an excellent facility and dealership. Thanks More