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Ciocca Ford of Souderton

Souderton, PA

4.7
443 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 443 reviews

August 16, 2023

Excellent service. Knowledgeable staff. A dealership that meets my needs, expectations, and makes me feel like a valued customer. More

by cberrier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gallen
Aug 17, 2023 -

Ciocca Ford of Souderton responded

Cberrier, thank you for the wonderful review. We are glad you found our staff to be knowledgeable, while also making you feel like a valued customer! Please don't hesitate to reach out if we can help you with anything else.

August 14, 2023

Everyone at Ciocca Ford Souderton went above and beyond to make sure I left with the car I loved. I would absolutely recommend Kamila and the Ciocca Souderton team to anyone interested in a Ford! More

by KateK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller, Ben Huggins
Aug 15, 2023 -

Ciocca Ford of Souderton responded

Hi Kate, we are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

August 11, 2023

To say I’m satisfied would be an understatement. So incredibly helpful and knowledgeable. I truly felt comfortable. 10/10 would recommend! More

by sammijobo5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Gallen
Aug 11, 2023 -

Ciocca Ford of Souderton responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 11, 2023

My experience was absolutely superb. I felt no pressure and the people were really chill and friendly More

by dallen1212
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gallen
Aug 11, 2023 -

Ciocca Ford of Souderton responded

Hi Dallen. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

August 03, 2023

so after two months of ciocca ford of souderton having my Bronco to repair they previously replaced dash pad and destroyed my dashboard and was suppose to replace dashboard they did not that, replaced my roo More

by dave f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP Stowman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Ciocca Ford of Souderton responded

Dave, we sincerely apologize for the time taken with your Bronco just to be unsatisfied with the work received. Please reach out to us at (215) 486-2515 and ask for our Service Manager or General Manager to see how we can fix this for you. We appreciate your feedback

July 31, 2023

I had a wonderful experience purchasing a new lease vehicle. The process was stress-free and pleasant. Keith, Kamila, Chris, and both financial managers were amazing, and the rest of the entire staff. More

by Bruce L Hives
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Brandle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Bezanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller, Keith Gallen, Noah Belman, Dave Warholic, Ben Huggins
Aug 15, 2023 -

Ciocca Ford of Souderton responded

Bruce, thank you so much for the review and your continued business with us. We are truly honored you make the drive to work with Ciocca, and we will do everything in our power to make it worth it!

July 27, 2023

Keith was great. He was very helpful and knowledgeable. Highly recommend for your next vehicle purchase. More

by Hvillellama
Recommend Dealer
Yes
Employees Worked With
Keith Gallen
Aug 16, 2023 -

Ciocca Ford of Souderton responded

Thank you so much for the wonderful review, Hvillellama! Our team really appreciates it! Let us know if we can help with anything else!

July 27, 2023

Great place to buy cars! When you walk into a dealership, you never know what you're gonna get. But I felt that I was treated with respect and honesty. Which goes a long way More

by JGadz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gallen
Aug 16, 2023 -

Ciocca Ford of Souderton responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

July 27, 2023

Keith was so great! He was very professional and extremely helpful. He make the process of getting a new car very easy, we will definitely be using him again in the futu More

by ThATrafi
Recommend Dealer
Yes
Employees Worked With
Keith Gallen
Aug 16, 2023 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, ThATrafi! We're always here to help if anything else comes up!

May 13, 2023

bought 2022 ford Bronco has damage to roof they wont cover under warranty worst car dealer around More

by dave f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Zellner
May 15, 2023 -

Ciocca Ford of Souderton responded

Dave, thank you for taking the time to share your experience. We are sorry to hear that your visit with our business was not satisfactory. We understand your frustration and apologize for any inconvenience we may have caused. Please reach out to us at (215) 486-2515 as we would like to fix this for you.

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