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Ciocca Ford of Souderton

Souderton, PA

4.7
457 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 457 reviews

April 12, 2024

Nothing bad to say about Ciocca Foed of Souderton , any work done was done well without having to return it and not fixed. Very well on Communication with me from managers and the service of being able to More

by TCARBOGAST
Workmanship
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Hi Tcarbogast, thank you for sharing your positive experience with our team's communication and drop off service. We strive to meet our customers' needs and are delighted to have been able to assist you.

April 12, 2024

Tim was a tremendous asset to your company in this transaction. He kept me constantly updated on what was going on with my vehicle while I was on vacation. He was very accommodating to allow me to pic More

by OMALLEY.JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, James! We're glad to hear our team, especially Tim, could provide you with a great experience. Let us know if we can help with anything else!

April 12, 2024

I recently had the pleasure of experiencing the outstanding customer service provided by the car service team. The team members were knowledgeable, attentive, and went above and beyond to address a More

by schneidershelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Shelly, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 10, 2024

They have provided 2 great trucks for us! ! I would recommend this dealership. They will provide the best deals! More

by ANDREAGLENN401
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Brandle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Andrea! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

April 10, 2024

Always great service, always convenient, the best of the best. Love you guys. Definitely will be back for future business. More

by JOEH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Joe! We're always here to help if anything else comes up!

April 10, 2024

excellent job handling the buying of my lease car. also, handled the inspection to my great satisfaction More

by joeleib522
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Ciocca Ford of Souderton responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

April 09, 2024

In my experience, this location is the one to go to. They are efficient, pleasant and very accommodating. I would take this shop over the Quakertown shop any day. More

by lisa@interstate-fleets.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Ciocca Ford of Souderton responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

April 08, 2024

This was a very easy appointment. The problem was fixed efficiently. He even e,planned the other re alls to me so that o understand them. I was appreciative of the time he took with More

by OCEANBREEZEDANCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Ciocca Ford of Souderton responded

Thanks for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 08, 2024

The service is always professional, prompt and priced as quoted. I’m a long time customer and will continue to have my vehicles serviced at Ciocca. More

by EPD_ARTIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, EPD! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

April 06, 2024

Ciocca has been a great dealership for me. They have taken care of my 2016 Escape from Day 1. I’m a satisfied customer. More

by PEGE761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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