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Ciocca Ford of Souderton

Souderton, PA

Overview
Employees
Reviews
Vehicles
4.7
457 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 457 reviews

April 18, 2024

Friendly communicated well efficient service Bery good experience and will go back. Convenient for us. More

by bunting0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Ciocca Ford of Souderton responded

We appreciate you taking the time to write us a review, bunting! Please let us know if we can do anything else to help!

April 18, 2024

Great service. They solve all the issues with my vehicle. Advisers are very helpful. Thank you More

by ndcataldistar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Ciocca Ford of Souderton responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford of Souderton your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop.

April 18, 2024

Still working on getting issue resolved will give a full review when it is resolved More

by JWENINO
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Ciocca Ford of Souderton responded

Thank you for the review, Jwenino. We hope to resolve your issue to your fullest satisfaction!

April 18, 2024

I like the way they handle the drop off of the vehicle and the pick up More

by MKMCGUIRE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

April 16, 2024

Appointment was good. And took care telling me things truck need as maintenance. Thank You More

by CHARLESRIDPATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

April 15, 2024

Ciocca Souderton is hands down the best Ciocca dealership. Ciocca Ford in Quakertown and Ciocca Hyundai in Quakertown, especially Hyundai - need to take a page from Souderton's book. More

by lisa@interstate-fleets.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

April 15, 2024

Good service quick to complete Highly recommend Phone service slow Prices high Good people Try them More

by LUECKE1458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Ciocca Ford of Souderton responded

Thank you for the review of our service department, Luecke. We apologize if you feel our pricing is too high. We will review your comments with our management team to remain as competitively priced as we can.

April 13, 2024

Great experience, we were able to make a deal, and everything went smoothly. Love my new explorer. More

by Dan M. M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Ciocca Ford of Souderton responded

Hi Dan. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

April 13, 2024

I take my vehicle for repairs, oil changes etc. The staff is always very nice. I couldn't expect anything else from a dealership. More

by timboski0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Thank you for the great review, Tim! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

April 13, 2024

This dealership was able to finally help me with my issue with my 2024 Ford Mustang and able to assist all over my concerns. I can not recommend them enough and will be using them for all of my car needs and More

by MARKRIPPONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Mark! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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