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Ciocca Ford of Souderton

Souderton, PA

Overview
Employees
Reviews
Vehicles
4.7
457 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 457 reviews

April 26, 2024

The service is very good also service manager is very helpful the garage is clean and they do good work More

by RDEBUYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

April 25, 2024

Great Staff and they made it painless to get appointment. They made it fit to my schedule. And took care of all my needs. Job well done. More

by TRASHMANDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Ciocca Ford of Souderton responded

Trashmandave, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

April 23, 2024

Service dept is top notch! Always honest and make the right decisions! They never seltzer you wrong. More

by puckstar292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, puckstar! We're always here to help if anything else comes up!

April 23, 2024

This is third in a row of new cars I bought from Ciocca. Very satisfied with service in past. Expect I will have same with this ca More

by J_MAURER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Ciocca Ford of Souderton responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

April 23, 2024

Got my car serviced recently and it was seamless. They kept me updated all the way through and replaced my recalled parts. Overall a good interaction with Ciocca Ford More

by KCOUNCIL121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, KCouncil! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 23, 2024

Excellent job they always take care my car and show me on a video what needs to be fixed More

by MARIAISBEL1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Ciocca Ford of Souderton responded

Thanks Maria, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 22, 2024

Very accurate description of work needed, cost involved, and time frame. Easy scheduling, easy pick up. More

by PFRATRIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Pfratrik! We're always here to help if anything else comes up!

April 22, 2024

Communication is always very clear. The willing to help and resolve a problem is greatly appreciated. More

by BMERIDITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Ciocca Ford of Souderton responded

Hi Bmeridith, thank you for sharing your positive experience with our service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

April 19, 2024

Everyone was friendly and helpful. Repair was expensive, but they were kind enough to give me a veterans discount. also pricey on inspection and oil change More

by jcorjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for trusting us with the service of your vehicle, jcorjr. We apologize if you feel our pricing is too high. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

April 18, 2024

On this visit for the works oil change,tire rotation, and state inspection everything was perfect. More

by jtether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, jtether! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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