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Ciocca Ford of Souderton

Souderton, PA

4.7
457 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 457 reviews

May 02, 2024

Bought my truck in for a random alarm issue that went off every couple of hours, they put it on diagnostics and found nothing and since then it not happened again. But they were more than helpful to and fi More

by jtether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 01, 2024

Kamilla helped me out from the beginning of my experience. She was the best, amazing to say the least!!! She helped me set up my freshly detailed car. Go see Kamilla, she's the best of the best! More

by Nklig724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dowd
May 06, 2024 -

Ciocca Ford of Souderton responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

May 01, 2024

Service was great. Completed and returned in a timely fashion. Always appreciate the interactions. Thanks More

by LISARDELONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, Lisa! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 01, 2024

Good service and friendly staff. Had a better experience with the purchase at Toyota for wife’s vehicle. More

by RYAN30DYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Berrier
3.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, Ryan! If there is anything else we can do to help just let us know! Have a great day!

May 01, 2024

Great job on repairs. Love the video on problems that need to be addressed Thanks More

by KARL.KEITSOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

Karl, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 01, 2024

They explain everything clearly, they're very friendly, the waiting room is comfy, they allow my little dog to wait with me. I could keep going, but you get the idea. More

by MDIVVER324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

May 01, 2024

Very helpful and Professional would tell others to go there very considerate and polite and let’s you know what is going on. More

by RLNASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

Thank you for the great review, Rlnase! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

April 30, 2024

Always pleasant , and very knowledgeable employees. Very helpful and make sure that owner is satisified. More

by TWELVE.GRANDKIDS@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it, thank you for the great review! We're always here to help if anything else comes up!

April 28, 2024

Tim is professional and courteous in the way he performs his work. He keeps the customer well formed with the progress of the work including the use of video to confirm what work needs to be done. More

by fabiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Fabiv! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 27, 2024

Always helpful and courteous! This is the 2nd time Tim assisted and he is an exemplary member of your team and the reason I prefer to have my Subaru serviced here than where I pu More

by VTAIRA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Bezanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating, Vtaira. We really appreciate your business. Please let us know what we can do for you in the future.

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