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Ciocca Ford of Souderton

Souderton, PA

4.7
457 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 457 reviews

May 08, 2024

The most awesome group of caring and helpful people. Loved working with them! They're great! More

by GILPINMJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ettore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Ciocca Ford of Souderton responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

May 07, 2024

I am extremely happy with these ice at Ciocca Souderton. Thanks again great job Regards John McIntyre More

by JMCINTYRE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, John! If there is anything else we can do to help just let us know! Have a great day!

May 07, 2024

We were very happy with the prompt and curious service we received. The video shared by the technicians working on our truck confirming a comprehensive examination was awesome. It helped us understand the is More

by natalie.oskowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Ciocca Ford of Souderton responded

Thanks Natalie, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 06, 2024

Paul was extremely helpful. He took time to look at my issue when I didn't have an appointment and suggest a couple different ways to handle it. Always professional and always More

by DLEACH3846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

Dleach, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 06, 2024

Amazing fantastic great! I was so unhappy with my former Ford dealership that I almost did not buy another Ford. I wound up buying. It was nice to feel valued and respected. More

by Jnegamblejnegamble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Brandle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Bezanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GM David was the best
May 06, 2024 -

Ciocca Ford of Souderton responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

May 05, 2024

Scheduling and maintenance with the Ciocca team is great. They communicate every step of the way. More

by FLY2WIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Fly! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 03, 2024

This dealership is always very thorough. They are very informative as to what they are doing and why they are doing it. More

by DEBBIE_ROSENBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 03, 2024

Helpful responsive team with on time work completion. Quality work. Have never had a problem after 5 years as a customer More

by TONY.MARZUCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Tony! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 03, 2024

Ciacco ford of Souderton worked with us to fit our needs and budget. We will definitely be buying cars from them again in the future! More

by Enjgamble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Bezanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

May 02, 2024

Very conscientious of my time and I was kept informed of the progress at all times More

by FOX2KING
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

We appreciate you taking the time to write us a review, Fox! Please let us know if we can do anything else to help!

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