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Ciocca Ford of Souderton

Souderton, PA

Overview
Employees
Reviews
Vehicles
4.7
457 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
Contact Dealership

3470 Bethlehem Pike

Souderton, PA

18964

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Showing 457 reviews

May 16, 2024

Service was excellent. John Paul took great care to keep me informed of the work being done and was grateful for the pick up and return service provided. More

by DENIDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Ciocca Ford of Souderton responded

Denidm, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 15, 2024

Kamila Zwolinski was a pleasure to deal with. I have deal with Ciocca of Souderton before and this is my second maverick I purchased from them. More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Brandle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ettore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

May 15, 2024

Svc mgr Jon Paul goes 110 percent. Keeps me advised of what is being done and an estimate of how long it will take. More

by ROWAYK9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the wonderful review, Rowayk! John and our team really appreciate it! Let us know if we can help with anything else!

May 15, 2024

Was very happy in service appointment- got day rental and everything arranged ahead of time , and also work was completed properly and efficiently! More

by ARossi2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

May 15, 2024

Good mechanical knowledge and customer service. .Service calls you back and explains exactly what mechanic sees More

by junkinmytrunk45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 15, 2024

I will bring my vehicle here from now on. The work and care they use is next level. More

by MARKRIPPONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Mark! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 13, 2024

Great service and military discount, great waiting room area with great tv shows and coffee bar! More

by TEREZAJUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Brandle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Terezajudge! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 11, 2024

Responsive simple professional and fare pricing. Not to mention j have 2 Ford products that perform nicely. More

by MASCIANT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Brandle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 09, 2024

Did a great job, delivered on time and to my satisfaction. Thank you! Would recommend using them on my truck in the future. More

by JONATHANSTUART13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Jonathan! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 08, 2024

Great Customer service with excellent communication by John Paul and the mechanic. Timely service and follow up. More

by JPHRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Ciocca Ford of Souderton responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford of Souderton your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

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